Reviews for Wingstop in Katy, TX
Literally stopped coming to this location due to burnt bones less wings every single time I did came. Never have they ever did... this to my lemon pepper wings. It?s so much sauce on them I couldn?t even eat them. The oil is turning into solid that?s howmuch of it was on there smh do better Read more
I have never felt so unwelcome in any place. Me and my daughters ordered in and sat down. Took them almost an hour to get our... food. We darn near had to ask for it. People around us were getting served at their table. When I finally get my food it's in ato go bag. If you don't like black people just say so from the get go and I won't bother coming in. Thanks for the terribleexperience! Read more
Terrible Terrible customer service, 10/28/22 my car battery dies. I've asked multiple multiple crew members to lend a jump(I... have the cables in my car) and it's literally less than a 30ft walk to the car. But they're saying they can't leave the station.And here is that crew member who said that is casually eating right here besides me. If you had the time to sit and eat whycould you not just simply lend no more than 5min to help jump a car that already has jumper cables. It's not like I'm asking forcables AND a jump, it's just a jump.....SMH left a bad taste in my mouth. Ain't nothing but a thing and I'm 1000% positive ofthe crew wanted to the manager would be cool and understand. Yes I have AAA, yes I called a friend before asking. I'mdoordashing and have a customer waiting. Lol the customer is more understanding than this sorry excuse of a crew. It's okay Godis great, Book of numbers ch.24 Ln 9 "...blessed are those; who bless you, and cursed are those who curse you..." Read more
David and Juan were amazingly friendly they were great with my kids. I think David was a manager or a supervisor he got of the... kitchen and made sure my order was good. Also suggested good options for the kids. Thank you guys! Read more
Got home , found out i didn't get what I ordered. I ordered 5/5 original hot classic and boneless and 5 classic mango habanero.... But got 6/6 classic original hot and mango habanero. So 12wings instead of 15. Call their tel but no one picked up. Read more
I order from this location at least 4-6 times a month. The new cashier Ashley is friendly, kind and professional. Overall the... food is fresh and hot, the online ordering and paying option is a welcomed convenience for me. Now I can order, pay online,walk-in, pick up and go! I do wish they would go back to checking the order before handing it over but that is something I doregardless. Keep up the good work and thank you for your customer service! Read more
I came into this establishment and the guy that was the Manger I believe Jesus wqs his name he was so nice and helped me with my... order and did a wonderful job him and the employees all had a smile on their faces and really made me feel welcomed, you reallydon't see that anymore before my order came which I got 8 PC wings and some fries and a drink I went to the restroom and thewhole way to the bathroom it was very clean clean tables clean floor and it just smelt clean so once I came back from therestroom my order finally came; and it it was really hot (physically) it was fresh and it was very tasty..... I would mostdefinitely return back to this restaurant they have my business and Its funny I rarely usually don't like wings but I'm a fannow!!!! Just because of this wonderful store and it's amazing staff... thank you wingstop ???? Read more
Honestly, I was trying Wingstop for the first time, and it wasn?t a great experience. I was disappointed by how much oil the... chicken contained, and the fries weren?t good at all, me and my whole family didn?t eat it. Most of the stuff is a bit salty aswell. Read more