Reviews for Whataburger in Katy, TX
I made a mistake today on my order. 100% my fault: I was at the wrong location for my online order. The restaurant went ahead... and made my order and didn't charge me. They saved me quite a bit of time. I really appreciated it and did not expect it. Thankyou! Read more
I came to this location l am from College Station but l had an appointment and l came here and this young lady was so sweet and... gave my children and l a wonderful experience Yesica C. You are amazing keep up the amazing work. Read more
The amount of times this location has disappointed me is pitiful. Expect forgotten food half the time. I keep giving them a... chance because I love whataburger, but honestly it's a huge let down Read more
I ordered online for curbside pickup to save time, it turned out I had to wait 20 minutes for my order which also was missing... ketchup and the drink was also wrong. And it was not the first time it happened to me at this location. Will not come back tothis place, I would rather drive farther to get better service at different location in the area. Read more
Something needs to be done at this location. 20 mins just to pickup a mobile order. It shouldn?t take this long for a single... cheese burger ordered on mobile. There?s about 10 people working here at the moment. I hate coming here and always go to chickfilet instead or another place for burgers. Read more
Wonderful location conveniently located just in front of Michaels & Home Goods in the Target Cinco Ranch lot so we?ve been... frequenting this establishment 15+ years or for as long as it?s been here & never had any significant or memorable experiencesexcept for 1 major one-they are the fastest locale around this area that?s got to be fact checked as truthful!!! Also everyoneis kind and smiling, thankful for this kiddos kindness and helpfulness Saturday. It?s the what-a-burgers for us, and honeybutter chicken biscuits cannot be beat!!! Read more
The drive thru at this location is terrible. This evening we decided to try the drive thru again, completely disappointed. ... Once we got home the food was almost cold, we barely had any fries, the gravy was only half full and my daughters Dr. Pepperhardly had any taste. What is going on Whataburger? This is the last time we will visit this location. Read more
This location is 5 minutes from my job. I placed an order at 6:27am. I wanted a pickup in drive thru. The receipt said my order... will be ready at 6:32. I pulled in the drive thru at 6:30. There were two cars in front of me. I waited in the drive thru for 20minutes. When i received my order, it did not taste fresh. It tasted like it sat in the window for 20 minutes. It was not hot.It was warm. I asked for strawberry, there was none in my bag. I normally love this Whataburger location, but lately they havebeen slipping on the customer service. I will be contacting the manager after work. I was not satisfied with service today andthe food. Read more