Reviews for Wendy's in Katy, TX
This wendys sucks, its overall quality of service is terrible. Only the drive thru is open, and the pandemic was like 2 years... ago... Read more
I can't think of any fast food place that closes by 6 pm on a Saturday, and that too on a long weekend. Either this location... makes too much money to close so early or they just don't care about their customer service. Read more
Although I had a string of hair in my frosty the staff was nice & friendly. They changed it out with no problem. Food was ok.
I waited forever in line Just to leave so they can get their s*** together and come back and still sit in line forever. When I... drove past the window all of them were standing up front by the window. If you have customers in line you would think theywould take care of the customers waiting for food or waiting to make an order, but instead they're staring out the window at thebirds. Great job yall. Way to run a business into the ground. I am a business owner and if my staff pulled what yall do I'dfire them all. Read more
If I had a nickel for every time I went through the drive through and was ghosted I could buy this dump and actually pay some to... manage it. Oh, and the door is locked so don?t try the old ?go in and order? move. And plan on them being out of at least oneitem you order...if you?re lucky enough to place one. Read more
Poor customer service in the drive-through. They had no spoons so they snuck a fork into the bag to use for my chili. I had to... drive back and return the chili. They seemed a little surprised I called them out on that BS. Just tell the customer, so theyknow. Or, in other words, be honest. Also, no frosty?s. That was a first. Read more
Mess up orders constantly and regularly shut down either the drive through or lobby despite saying both are open online, also... had paper in my burger Read more
This place seems like it?s never open, the credit machine was broke for over a week. It?s not friendly voice be at all.