Reviews for Taco Bell in Katy, TX
Night staff extremely rude. Food was dry and nasty. The young African American lady working the drive through at night on... 10/22/22 ,with the faux locs down to her waist has a bad attitude problem. Read more
Always a "Pop Copy" Chappelle Show experience here. The workers are rude, immature and terrible at their jobs every.single.time.... Which is why we rarely come here anymore. And they always forget something in our order if they even have it available here asthey are always out of everything. Find better workers asap because their customer service sucks! Read more
Very rude staff, less than average location which need a lot more attention. Train more staff or at least teach them how to be... polite with customers. Remember that your customers are paying for the food, it?s not free. Read more
I like Taco Bell in general but I especially like this location. I genuinely feel welcome every time I go in or order from the... drive through. I swear I've drove up and only ordered a $1.00 burrito just because I'm having a bad day and know I will betreated with sincere kindness. Read more
Fast, friendly service & I appreciate that young lady that took care of us made everything fresh. She even got made my cinnamon... twists fresh & they were so light and crispy! Had the Veggie Burrito & Chicken Ranch Burrito on the value meal - remove thetortilla strips and get it grilled, I promise it's so delicious!! Read more
App isn't letting you order so tried ordering the same at the window with my app open. Prices are different by 100% being more... expensive. Gets told "you can just go somewhere else". Service at night is always poor and management needs a reevaluationbecause slow time per car and orders being properly made. The assistant manager Charlie or something close to that is rude andreally needs to be replaced. Doesn't know anything about customer service. Read more
my boyfriend ordered online for a mobile pickup and at 11:58 on July 4th, whenever we went to pick up the order we were told... this location was closed when we had been their multiple times passed this hour. I understand that it?s a holiday but if youwere going to close early it should have been updated on your website or on google. i know from personal experience that it isnot complicated to change your hours on google. I used to only go to this taco bell, unfortunately it seems like thecarelessness of your current staff costed you a returning customer. ( From someone who works at fast food) Read more
I usually come to this location in the morning, as I love their breakfast crunch wraps, burritos, and the Cinnabon iced coffee.... Angela is such a sweetheart and uses the best mannerisms. Fast food workers should look up to Angela and follow her footsteps.I've been here a few times in the afternoon/evening, yet treated way differently by other staff. I had ordered breakfast on aSunday morning when Angela wasn't there, and my iced coffee was extremely watered down and had barely any flavor. There are nothank you's, have a good day, anything from the other staff. I have only been through the drive thru, and its like day and nightwith different workers. Read more