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Reviews for Kolache Factory in Katy, TX

Waldo Fuentes 1 year ago
2

I usually get good service here but today not so much.... Felt rushed, kolaches didn't get warmed up and no bag for the boxes I... got. I asked here to label the boxes because I got 25 and needed to know which ones were which and the labeling was backwards orjust wrong.... Read more

Yasiel Pallares 1 year ago
1

Up until this day it was my husbads and daughters favorite kolache place. They come here every weekend until today. What we... found in the kolache is a choking hazard for my 3 year old and my 1 year old Read more

Susan Romero 2 years ago
5

Best experience! The team is super patient and kind. I went with my dad and Maria helped us. She went above and beyond and... allowed him to pick some yummy options as well as offering the country breakfast which is there for limited time. I?m so glad tofinally find a place where they truly care about me as a client! Read more

Cody Dennis 2 years ago
2

Maybe they are going out of business? They are out of so much every time I come. How can you be out of half your options on a... Thursday morning? Read more

Norinel Victoriano 2 years ago
5

This place never disappoints! Kolaches are always hot and fresh and everything is always stocked. All the employees I've... encountered every time I visit the store have been so helpful and kind. Highly recommend this location! Read more

Raquel Salazar 2 years ago
3

Stopped by to try this location out since I was in the area. Ordered the Jalapeño Popper and Sausage and Cheese. Sausage and... seemed a bit small and on both kolaches dough was bland and not so fluffy from what I have tasted before. Service was okay. Read more

Carrie Mc 3 years ago
5

I've been to this location several times before and the food is always fresh and the service has been good. Today, however, ... just really impressed so that I had to write a review! The young man who helped me, named Isaiah, greeted me as I entered, andwas exceptionally courteous and attentive to each customer. I had to tell him that I just Loved his spirit! He should beManager easy! I wish all food establishments could have a carbon copy of Isaiah - excellent service! Read more

Karen Perdomo 3 years ago
5

The young man that was working here today had such a great attitude and great customer service. He made you feel like he enjoyed... working there. The Kolaches are really good but that young man made me feel like coming to this location, even if it?s fartherthan other locations. I?ve never had such great customer service at other locations. Read more