Reviews for Jack in the Box in Katy, TX
The girl in the drive through acted like she didn't want to be there at all. The breakfast sandwich and hashbrown were both... abnormally greasy. I understand it's JIB, but it was waaay too greasy to eat. Read more
My mom and I went after a long day of work and yes we took a bit to figure out what we wanted. We were the only ones on the... drive through. Every time we said something the lady sounded annoyed. She would ask and what else?, what else?, what else?. Atthe window we asked are you mad? And with an attitude she said "no but you took too long to order" and closed the window sofast. We could hear her telling the ladies inside about our question. Once again with an attitude but according to her shewasn't mad. If you're going to be mad don't work at a customers service place!!! Read more
Went to drive through at about 7:20am they open at 6am but no one answered. So I drove upto the window someone is in the back... and one is right in the office right by the window.. he looks my way and turn his head real fast. This is every morning theyopen up when they want to and ignore you. Read more
Got to the restaurant and ordered my food and was all wrong!! I wanted root beer, and instead I got a diet coke, then I wanted... the chicken sandwich with no bacon, and got the sandwich with bacon! I can't even eat it now! Then on top of all that, I paidfor 2 tacos that I didn't even get! Very disappointed! This isn't the first time this has happened either, I hate when I don'tget the food I've paid for! Read more
I ordered tacos and a large coke from there and when I was drinking my coke I saw a black spot on the lid, and so I took it off... to check and there was a big INSIDE my drink. I called the store, I called corporate, and I called other stores nearby and noone answered. Do not eat from here. Read more
My husband and son stopped today around 5 and this is what my son was given to eat. My husband was told there was no management... and the girl who made the burgers just tossed her hands up and full of excuses. We will not be returning ???? Read more
today April 1, 2022 at 7:40 am I went for my breakfast and received the worst customer service! I don't know her name but you... will know her by her eyelashes! she is working in the wrong place because it is CUSTOMER SERVICE!!!!! And of course I told herthat she had to have better customer service, she gave me my order like this!!!! another lady works in this place she has blackhair and she has a best costumer service she should come back!!!!! Read more
Breakfast is pretty much the only reason to go here. The drinks taste like they haven't been cleaned in years. The flavors are... weak and mixed together. But the breakfast is top notch. The drive thru person was extremely rude. Didn't say a word to me evenafter thanking her twice. Read more