Menu for Marble Slab Creamery - Katy, TX | Sirved

Place had a very candy smell (not to my personal liking ), ice cream was yummy though

Ordered 3 ice creams and one, The Birthday Cake tasted odd, old. I called and asked for the manager. A young person said she... was the Manager Laura. I told her the issue and she placed me on hold. Another young person came on the line. I asked who shewas as I wasn't told I was being transferred. She replied, my coworker gave me the phone. What store leaves children to managea business? They are probably all under 18 and no supervision and definitely not 1 has any management training. I called themanager's line, which was posted on the wall and I am STILL awaiting a response. I guess that explains why children are left torun a store alone. Read more

Terrible service. All the staff had attitudes. Didn?t say anything just stared and rolled their eyes. The ice cream itself was... bad too. Had lots of ice crystals in it like it had melted and refrozen. Paid 18 dollars for ice cream I ended up throwing outto staff who don?t understand customer service Read more

We ordered a mocha cappuccino fudge ice cream cake online over the weekend for a birthday a few days ago. That ice cream cake... was so very delicious and refreshing. It was definitely more ice cream than cake, but that made it all the better. My order wasready on time and the employees were courteous and friendly upon pick up. We will definitely order ice cream cakes from thislocation in the future. Read more

Quick service however the butterfinger cone was not fresh so I broke off the parts of the cone that was covered in the... butterfinger coating with hopes of finishing my cone. After breaking off the cone I discovered a whitish grey hair deep insidethe ice cream. Completely ruined my experience. Made my stomach turn. I threw out the cone and cookies that I purchased alongside it. $15 died the drain. Read more