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Reviews for Wingstop in Kansas City, MO

janay hall 1 year ago
3

Walked in and stood in front of two young cashiers for 4 minutes while they talked to each other and looked at receipts without... acknowledging us or the growing line in front of them. One of the managers (from the back) told them to start taking orders. Wetold them it was dine in and paid for our food. After less than 10 minutes i noticed the person who ordered after us had gottentheir food. 15 minutes in, i left our table and walked closer to the front so they could see me in case they forgot about us. Isaw 2 bags sitting in the "to go" area. 25 minutes in and after locking eyes with the cashier several times I finally askedwhere our food was and they pulled it from the shelf. I asked if it had been here the whole time and she said "no its only beena few minutes." I called her out on it, telling her i saw that bag there for at least 10 minutes. I asked her why they didn'tcall for me and she said i must not have heard my name. So... 2 people sitting beside the counter didnt hear my name called fora dine in order that was mistakenly packed into a "to go" bag? I asked for a manager and asked for a refund and their responsewas to promise to have fresh food out within 5 minutes instead. So while my boyfriend and i are worried that our food will beundercooked, that wasn't an issue as it seems they just retossed our wings in hot grease and sauce. The manager did apologizeand throw in extra ranch and brownies. We waited a long time and almost missed our movie but the worst part was having to dealwith the 2 indifferent female cashiers and their flat out negligence and lies. I love Wingstop as a whole but this is my firstand last time at this location. Read more

J T 2 years ago
5

Thew wings were great. Got them fried hard and sauced on the side. They went above and beyond because I forgot to request a few... things online so I called and had them tweak my order and they did that with no problem. Everything was tasty this time around. Read more

Shea R. 2 years ago
4

Service was good & food was nice and hot, but the flavor just wasn?t there. The wings weren?t saucy enough for my liking &... Original Hot is not hot at all. Cajun fried corn is amazing though! Read more

Jackie Luther 2 years ago
5

Angel was the manager on duty and she took care of us. We ordered online and they use door dash to deliver well the dasher stoke... our order so we called and she was super nice and helpful. Their food is always hot and delicious. She always gave us all theinformation we needed to contact Doordash in regards to our order. Read more

LJ Verm 2 years ago
4

Decent variety. Flavors are good. A little over sauced by the time you get to the bottom. Decent value for the portion. Food is... very fresh, was basically made to order. Good service and associates. Try it. Read more

Kelsey Cole 2 years ago
5

This location has a great crew. My order is always perfect. Our wings and fries are always hot and perfectly sauced. Great... prices, great quality, amazing service. Read more

Stephen Johnston 2 years ago
3

The people working were nice. It is a very high traffic location, the bathrooms certainly smell like it. Not clean enough in... my opinion. Access is difficult due to construction. They may close early due to staffing and construction. Read more

Cory von Seggern 3 years ago
5

I have always thought Wingstop was much better than any other chain that sells wings, and this visit just proves it even... further. The food and service is always great. The value for money is even better. I'll definitely come back! Read more