Reviews for Subway in Kansas City, MO
Prompt service when picking up food. Clean and always vibrant employees.
We pulled up at 743pm, noting they close at 10pm. We saw the kid inside throwing the cutting boards on the floor and cleaning up... for shutting the place for the night. This is the second time this has happened. Will not return, rather unprofessional. Read more
This blonde employee was rude, took 30 minutes to get to us, and took forever to make 3 sandwiches and gave me the wrong... sandwich twice and the wrong damn chips. My sandwich is messy and horrible. Thanks alot. Somone needs to train better or hirebetter people. Read more
My wife went here and the two ladies working- one sitting in the booth and the other watching tv on her cellphone. The ladies... were annoyed to serve her, and appeared to be having difficulty staying awake while making the sandwich. My wife said there wasno fresh bread in the normal oven/breadrack and the lady went to an odd stack of random bread sitting out to make the sandwichafter looking through the obviously empty oven. I was appalled to hear my wife retell the experience and am leaving this post tolet others know not to go to this particular subway at 7pm on Thursday's. I would give 0 stars if I could. My wife normallysays nothing about minor inconveniences but this was very poor service. Read more
Man, I love Subway. Just not this one. More often than not they mess up an order, and their staff are discourteous. Today, I... didn't realize until I was back at the office that they forgot the meat that goes on a Spicy Italian. I finally get back upthere for them to correct it, and they just looked at me like I was crazy. Rolled their eyes, and mumbled their whatever's. Theydid end up remaking it for me and exchanging the sandwich. However, after this latest mistake, and witnessing how they treat notonly myself but their other customers while I was in line, I think I'll start going to another location in the future. Which isa shame because of the convience this one offers. Read more
3/17/2018, I walked in, expected to be greeted. One young man was gathering the trashcan trash, the other, sitting in the lobby... at a table as if he was on an extended break. When he got up from the booth he was lounging in, he went directly for gloves. HEDID NOT WASH HIS HANDS !!!! I'm disgusted, and offended. I will no longer be a patron of Subway, this is unacceptable. PERIOD. Read more
We walked in at 4:00 on Sunday 2/18, and the two girls on shift were absolutely unprepared to help any customers that walked in.... We spent 45 minutes teaching the prepper how to make a Caesar wrap and let them try to figure out how the cash register works.We ended up leaving without our food because it took so long. Whoever was manager should never have left two workers thatinexperienced handle the store by themselves. We were just one example, Subway may have lost several customers because these twohad no idea what they were doing. I could have done their job better, having never worked in the food industry. Read more
At this location yesterdayI ordered $20 worth of food to be delivered to my work.I ordered at 11:30 online and by 1:30 I still... had not received the order. At that point I started calling. I have literally called for 2 days. No one answered. I have called15 times at varying times. I then tried to reach Corp. Any complaints are done online. So I get online and fill the whole formsout. It gets to the part that it asks for store number. FROM MY RECIEPT I found that number. The form said invalid store number.I checked the store number numerous places. All had same number I entered. So corporate does not take calls. And you can't getpast the store number on form, to send the form. So after 2 work days the store has never answered their phone. I'm out $20.Unacceptable Read more