Reviews for Luna Azteca Mexican Grill in Kansas City, MO
First time visiting and will not be returning. Wouldn?t describe as ?authentic Mexican? food, more like Mexican influences in... some of the menu items. Service is subpar at best. Had an issue with how undercooked the carne asada was and not offered anykind of resolution. Only met with attitude and ?so what do you want me to do?? Amongst that, did not have horchata as it waslisted in the menu, did not offer pozole as it showed online and have a pretty limited menu considering they only serve half ofthe items during lunch/dinner. Overall not a pleasant experience. Read more
Very ricey/pricey for a burrito that wasn't tasty. There wasn't any guacamole and looked way more appetizing than it really was.... Saucy tasted like campbells tomato soup in my opinion. Read more
Went in for Happy Hour at 4 pm. We started with one waitress who was knowledgeable then handed off to another one. The 2nd... waitress took our order of food and drink. We never saw her again for an hour. A young man delivered our food and after a fewminutes I flagged him down, questioning the timing of our bar order. He asked what we ordered and went and found it for us. The drinks were fine. My food order was 2 chicken flautas (because they were out of beef). They were pretty good, but I wouldnot have paid the full price for them. The happy hour price was a bit steep for as thin as they were. The guacamole was notauthentic, it had some instant mixed in and consistency was pudding like. The chips and salsa were free and tasty. My bill wasaccurate but neither of my two friends were charged correctly for their drinks (full price @ $8 instead of happy hour price.)The second waitress appeared and fixed her mistake. I was surprised to see how busy they were getting as we left around 6pm. Iprobably would not return. Read more
The food was fine. I had the chipotle chicken enchiladas and put their spicy salsa on top because I liked Mexican food spicy.... The chipotle sauce was good, but not spicy at all. My refried beans were a little watery and the rice didn?t have much flavor.The staff were absolutely excellent. Read more
Ordered online, went to pick up food, no one to greet, finally flagged someone down. They just said foods not ready without even... checking. Then they kept telling me it wasn't ready for 20 minutes, finally got the food and it was soggy and barely warm. 1stAnd last time they will get money. Read more
We asked for fresh chips as they were stale. Chips and salsa is not complimentary here so we ordered cheese dip. We placed our... order and the drinks were incorrect. After witnessing the server's attitude to another person, incorrect drinks and stale chipswe advised we would pay for our chips and cheese. Rudely she told us just to leave and said she was doing her best doingbartending, serving and seating people. We were not concerned about the wait. We were disappointed in her attitude. Read more
Maggie was amazing. She was very personable and happy to talk about her family owned business. The food came out in a timely... manner and was fresh down to the salsa. Read more
In the past six months, the quality of food here has gone downhill. I ordered the Azteca Dip with ground beef and the dip was... very soupy and hardly any cheese was in the dip and chicken quesadillas had no flavor. The only decent food that I ordered werethe tacos. This will be my last visit to this place. Read more