Reviews for Chipotle Mexican Grill in Kansas City, MO
I ordered the new steak burrito with rice, beans, cheese, & sour cream but it was more like a rice & beans burrito. I was... very, very disappointed. What little steak meat I did get, it was on one half of the burrito. For $13.00, it was not worth it. I am really discouraged about going to this location again. What a waste of money. Read more
If I ever go back to this location I hope it?s a better experience. For starters, I asked for extra brown rice and its like he... made a point to give me a small portion. I wrote that off cause I know they?re not trying to swap out the rice pans every fewcustomers. But then we got to the register and luckily my brother noticed it was a bit pricey, which it was only a few bucks butstill the employee working the register was not at all understanding. She just whispered back our order matter-of-factly instead of figuring out the confusion. So basically I had two veggie bowls, one side of guac, and one large bag of chips. EVEN IFthey no longer give you free guac with veggie bowls she still double charged me for the guac and was acting like we were theproblem. We only went here because tiki taco was closed but I regret that. Read more
They talked to one another for like 3 min. (Playing around ) before they even Acknowledged my presence Then while she was... making my bowl she kept stopping in the middle to play with the people cooking in the back. They kept talking about how peopleshould be able to get the food themselves like a buffet. Which I agree with but until then THIS is your job. Then my food wascold when I eventually got it. This was 3:30pm and I was the only customer in the building, no excuse. Read more
Too much money for small portions. They cut the steak up in tiny pieces lol not worth $14-15. 2nd and last time ordering from... this location. Read more
The crew flies threw your order and it's on point every time. That manager Chris seems to be a very capable leader, and the... location is very well ran. I would recommend a hundred percent every time I'm asked. Good job guys, you earned it. Read more
I consistently get poor service by the workers in the line making my food. They are unenthusiastic, without any care about the... work they are doing. The kid tonight making me bowl didn?t even say anything to me he just waited with my bowl in his hand untilI started telling him what I wanted and he was completely looking at something else, not worried at all about me standing infront of him ready for him to to interact. At one point I even asked him ?are you with me?? Usually chipotle has great servicebut this location has hired the worst people. This location is right next to the university hospital where I am at throughouteach week but their service makes me not even want to go there anymore. Read more
It?s frustrating when you order something over 5 times and the order is wrong every time. You try to come in but sometimes you... want it delivered. I have ordered a salad via app and asked for the dressing every time. It?s never included. It?s reallyfrustrating since that?s part of a salad. Not once. I have had to change an order because of this. I try every now and then tosee if it?s changed. Nope. Read more
I was rushed through the line I was in through the dinner time. I had 3 bowls to order for my wife, my niece, and myself. I felt... the staff was just a little too impatient. Food was great however service was not so good. Read more