Reviews for IHOP in Kannapolis, NC
Friendly service from waitress. Had to wait 15 minutes before anyone would acknowledge that we were there, before being seated.... Food was not prepared to be eaten safely. ( cross contaminated, not using proper methods) eggs had burntfood , pans were used to cook something else. Read more
Good late night food service has always been good
Remodeled, everything now a brown instead of white, seems dimmer and darker. Menus we were given are falling apart. Lynette was... our server, she was awesome. Super friendly, keep drinks refilled. Always checking on us without overly doing so. Best serviceI've gotten there. Read more
This place has seriously gone downhill! They are way understaffed and the employees are always arguing with one another. We... waited about 45 minutes to receive our food and everything was cold, as if it had been sitting for a long time before beingbrought to us. Also, both of my boys ordered chicken and it was really burnt. While we were waiting, you could hear the kitchenstaff yelling at the waitresses and refusing to make items when they were told that it was needed. Both boys asked for somethingdifferent because it was inedible and my mom asked for her food to be remade because cold eggs and pancakes are gross. We waitedanother 45 minutes. During that time, I heard the kitchen staff saying they already made the food and wouldn't make it again.When we hadn't received anything, I asked for the manager because I just wanted to leave and go somewhere else. I didn't want tojust walk out, because I did order drinks and wanted to at least pay for them. After about 20 minutes of waiting on the manager,another waitress came over and told us that the manager was on the phone and couldn't come talk to us, but that we could justleave and not worry about paying. It will be awhile before I go back. Read more
3 of us went after a concert at village park near by. Was not very busy took almost a hour for food and mine was wrong. I still... tried to eat it because it took so long. When we received the bill I noticed the prices were higher than the menu. We were theninformed that there is a special menu after 10:00 p.m. same exact items just apparently a higher price. But we were not giventhe "special" menu. My meal alone with the drink was $4 more than the menu I ordered off of. Spoke with manager who seem to beaggravated with me because I called them out on it. The lady that served us is also the one who sat us and gave us the menus tobegin with. I will not be back to this location. Read more
Sat here for 15 minutes without being waited on. Finally got waited on? food took another 35 minutes just to come out wrong.... Tried to eat it anyway.. tasted horrible. Workers spent more time on phones and talking about drama (loud enough wherecustomers could hear) than actually working. Oh, but my waitress did give me a ?complimentary? kids apple juice refill for mytroubles. Lol. Waste your money here at your own risk. Read more
I will never never never order from this location again!! The only reason why I?ve ordered here frequently is because this is... the closest location to my job for DoorDash. Its always missing food and they NEVER ANSWER THE PHONE!! But today was the laststraw for me. They used the wrong cheese in my Colorado omelette and they packaged my order in Saran Wrap!!! Who does that? Thislocation!! I tossed the whole order just for safety measures and took the lost but I will never never and I mean never orderfrom this location again!! I will be reaching out to corporate. Read more
Worst experience possible. Our waitress hardly ever came over to check on us. Right from the start we didn?t get the drinks we... ordered and had to ask a different waitress for the right ones because we never saw our waitress much after sitting down. Thenwe asked to get more silverware because ours were covered in old food and dirty. The tables and walls around were covered in oldplates and food and the tables were sticky like they hadn?t been cleaned. So they offered us plastic silverware because theydidn?t want to roll any more silverware. Then our food came. The sirloin tips were one of the meals ordered with medium raresteak and medium eggs. The steak was cold, raw and hardly had any kind of sear on it. When we informed the different waitressfrom our own because they were the only one around they told us they would get a manager but never did. They eventually told usthat meal was taken off the check. However, the chef was yelling at us from the kitchen about how he knows how to cook steak andit was perfectly fine as is and tried to refuse to comp the steak. We were there for over an hour and honestly wish we had nevergone in the first place. Read more