Reviews for Dunkin' in Kankakee, IL
Pick up donuts every Sunday morning for church. Great bunch of people!! Very courteous and polite
Bought coffee , it's now twice a much for coffee . If I wanted to pay 5 bucks for a coffee I would go to Starbucks. No notice... for three years of the price increase. Plus the service is getting worse the more you pay . Or is that the normal business plannowadays . Read more
I have been here twice and both times nothing but rude service.Spend your money at another location and I?m sure better service.
UPDATED REVIEW: Im thankful that kankakee got new managers finally but the other day i went to order a coffee and the guy at the... window handling all my stuff had a gross big bandage on his thumb. That is absolutely unsanitary. He should have worn gloves. Ithrew out my coffee because of that. OLD REVIEW: Im not someone to give reviews ever because I understand how working inretail and fast food is(rude customers) However this specific location on court Street is terrible. reason I say that isbecause they are an inconvenience. I wake up early just to look forward to breakfast and coffee. every single time I go there I"try" to order food. I have gotten so so many excuses on why they can't give me hot food. either they are always short staffed,machine is down, out of ALL bagels apparently or whatever other reason. THEN I proceed to order coffee expecting it to becorrect since they can't give me food. nope. every single time I order an iced latte or ask for espresso or certain flavors,they never ever get it right. it's always a basic iced coffee with either barely any flavor or too much ice. It's veryupsetting and because of that I have to drive an extra 15minutes all the way to bourbonnais because they are the only good placethat doesn't come up with excuses or gets orders wrong. save yourself the time going to the one on court Street. the only reasonI go there still is because I don't have much time to begin with sometimes. Read more
There was only one person working when I went in Saturday at 6am. She said the 5am opening person with her didn't show. She was... kind, quick and made our order perfect. I appreciate her hard work!! Read more
Went in today and the female at the register is ridiculous. She does no want to service black women and is selective on who she... greets and receives as a customer. She intentionally begins arguing with you about your order which was one sweet baconcroissant (on the board) and intentionally begins arguing with you about me not being clear and she not understanding therequest. She cops out and puts on a huge show wanting others who are earshots away to take her as the victim. Spoke with managerthe day before about the same experience days before in which she said that she is having complaints about he same person.Today, the manager did nothing and in fact, said she did nothing. She flat out lied. Just pitiful and ridiculous. Anothercustomer walked up and said she was and is having the same experience from the staff as well. The manager then said shut up shedont want to hear it. Just ridiculous. The he manager is a flat out liar and violent and the register person is ridiculous andshows racism. Horrible experience. Read more
Coffee is always good I love dunkin' donuts coffee I'll choose dunking over Starbucks any day!!!
Each time I visit I get the same thing, bacon egg and cheese crescent, 3rd time, they literally BURN the crescent and the bacon... is raw, never even cooked medium,, I had to peel around the edges and pull off the top to try to make the sandwich edible,,,because I'm at my destination and cannot come back,,, very disappointed and I need to find another early breakfast spot 3rd timeis a charm... never coming back Read more