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Reviews for Tim Hortons in Kanata, ON

007 1 year ago
1

I called the manager 6 times, she or he was never available, they told me she will call you back but never got an answer. Reason... was because i told them i want refund for the 12 donuts that i order, the worker was not happy but she " gave the refund" ichecked my bank and never got a refund for it and nobody called me, that tim hortons is stealing from customer, if role wasswitched i would be arrested! Read more

007 1 year ago
1

I called the manager 6 times, she or he was never available, they told me she will call you back but never got an answer. Reason... was because i told them i want refund for the 12 donuts that i order, the worker was not happy but she " gave the refund" ichecked my bank and never got a refund for it and nobody called me, that tim hortons is stealing from customer, if role wasswitched i would be arrested! Read more

Alex S 2 years ago
4

A 24/7 Tim Hortons with a fast and efficient drive-through service. They keep the restaurant, including the bathrooms, really... clean. The only thing I am not happy about when it comes to this particular location is that they are often low on muffins. Read more

Alex S 2 years ago
4

A 24/7 Tim Hortons with a fast and efficient drive-through service. They keep the restaurant, including the bathrooms, really... clean. The only thing I am not happy about when it comes to this particular location is that they are often low on muffins. Read more

Roberto González Pasos 2 years ago
2

Love Timmy's and supposed to everything is the same in every location. Here they hard to make the worse posible for u! medium DD... insipid, crave without dressing... Every time is something here... Read more

Roberto González Pasos 2 years ago
2

Love Timmy's and supposed to everything is the same in every location. Here they hard to make the worse posible for u! medium DD... insipid, crave without dressing... Every time is something here... Read more

Ryan Sheehan 2 years ago
1

Going here is a gamble. I work shift work across the street so it is nice to have a Tim?s near by, that is when they decide they... want to serve you. I usually go through the drive through around 11pm when on nights. There are times I sit there for 10minutes before someone takes my order. Sometimes my order is never taken and I end up leaving. When they decide to close forthe night and open around 4am (perfect, my lunch break is at 4:30am) it again is hit and miss whether the person inside is goingto take my order. Honestly, I have no idea who owns this location but they need to figure out their staffing and communicationproblems. Just avoid this location if you can. Read more

Ryan Sheehan 2 years ago
1

Going here is a gamble. I work shift work across the street so it is nice to have a Tim?s near by, that is when they decide they... want to serve you. I usually go through the drive through around 11pm when on nights. There are times I sit there for 10minutes before someone takes my order. Sometimes my order is never taken and I end up leaving. When they decide to close forthe night and open around 4am (perfect, my lunch break is at 4:30am) it again is hit and miss whether the person inside is goingto take my order. Honestly, I have no idea who owns this location but they need to figure out their staffing and communicationproblems. Just avoid this location if you can. Read more

Silver Stallion 2 years ago
1

I work late night shifts and I swung in at 10:12pm at night. Asked if they had chicken left for a wrap, they kindly said yes. I... asked for a wrap and then was told they don?t serve food after 10. Seriously. What the hell. Only bagels and donuts after 10. Solate night workers can?t get a decent meal even from tim hortons even when they have the food hot and ready to go. Sad joke here Read more

Silver Stallion 2 years ago
1

I work late night shifts and I swung in at 10:12pm at night. Asked if they had chicken left for a wrap, they kindly said yes. I... asked for a wrap and then was told they don?t serve food after 10. Seriously. What the hell. Only bagels and donuts after 10. Solate night workers can?t get a decent meal even from tim hortons even when they have the food hot and ready to go. Sad joke here Read more

H M 2 years ago
2

This location did not have the full selection of donuts advertised by Tim Hortons, 5 staff and yet nobody taking care of... customers inside waiting in line.... When we finally got service it was very average and the employees seemed annoyed to have toserve clients. Parking is small and easily jammed. Read more

H M 2 years ago
2

This location did not have the full selection of donuts advertised by Tim Hortons, 5 staff and yet nobody taking care of... customers inside waiting in line.... When we finally got service it was very average and the employees seemed annoyed to have toserve clients. Parking is small and easily jammed. Read more

Melissa Pinard 2 years ago
1

I ordered an orange pekoe tea with oat milk. Halfway through I noticed it was tasting more and more off, but wasn't sure if it... was just me. I called the restoraunt to check the expiration date, they assured me the oat milk was fine and wouldn't expire foranother year (also odd?). As I poured it down the drain there was white chunks at the bottom... long story short; it gave mefood poisoning. I'll be going to the location across the street from now on. Read more

Melissa Pinard 2 years ago
1

I ordered an orange pekoe tea with oat milk. Halfway through I noticed it was tasting more and more off, but wasn't sure if it... was just me. I called the restoraunt to check the expiration date, they assured me the oat milk was fine and wouldn't expire foranother year (also odd?). As I poured it down the drain there was white chunks at the bottom... long story short; it gave mefood poisoning. I'll be going to the location across the street from now on. Read more

Cooking with Families around the World 2 years ago
1

Most of these workers need to be retrained on customer service, professionalism and respectful behavior. The supervisor was... rude and unprofessional with me. I asked her to give me two extra large coffees and two muffins. She rolled her eyes at me. She put the muffins in a paper bag, then I asked her if I could have some napkins. She rolled her eyes again. Later, I calledthe store and asked for her name, and she didn't give me her name. She told me it was against their policy to give her name. Itold her that I needed her name. She hung up the phone. I am very disappointed . They have lowered the service standards inCanada. I am not happy at all. They must be monitored by the business owner. Thanks Read more

Cooking with Families around the World 2 years ago
1

Most of these workers need to be retrained on customer service, professionalism and respectful behavior. The supervisor was... rude and unprofessional with me. I asked her to give me two extra large coffees and two muffins. She rolled her eyes at me. She put the muffins in a paper bag, then I asked her if I could have some napkins. She rolled her eyes again. Later, I calledthe store and asked for her name, and she didn't give me her name. She told me it was against their policy to give her name. Itold her that I needed her name. She hung up the phone. I am very disappointed . They have lowered the service standards inCanada. I am not happy at all. They must be monitored by the business owner. Thanks Read more