Reviews for Tim Hortons in Kanata, ON
They never have food here! Every time we ask for sandwiches they have to "go check" and every time they come back saying "sorry... we have none" Poor excuse for a Tim Hortons. Edit: Happened again today, no donuts and no meat to do a wrap or sandwich.Absolute waist of time coming to this location. The employees must love only being able to sell coffee all day. Read more
This Tim Hortons seems to always be out of food. Never bother going there after 7pm expecting to be able to get any food because... more than likely they will tell you they don't have it. No chicken, no bread, no Tim bits, no donuts. Almost everything youwould want later in the evening they'll tell you they can't make. I don't expect this to change until different management orstaff is sourced. Read more
Another ghetto tims sadly, all you hear is the staff blabbering around in some foreign language, no regard for the customers.... Obviously the staff is not trained in public relations. If I want a ghetto experience then I will goto a ghetto restaurant nottim hortons. Read more
This is one of the worst Timmies out there. There is no sense of urgency, no professionalism, poor management, cleanliness, and... a lack of training. One, there is always something amiss when it comes to the menu. No eggs, no biscuits, no chili, the listgoes on. Two, there is new staff members working and there is hardly help from senior staff. I feel horrible for the onestrying their best. Then there are the new staff who are rude, slow, and unprofessional who I do not feel sorry for. Three,there is no soap in the bathroom. They're always filthy. Garbages are not always full but need to be changed more often. Tablesneed to be cleaned hourly. Lastly, the horrible staff. When there are customers waiting in line, they need to be acknowledgedimmediately even a simple "I will be with you in a moment." would do. I watched 3-4 people stand in the drive thru leanedagainst a counter and then after waiting a few minutes, one person came to take our order. No apologies given. They talk amongstthemselves in their language which is okay but they are not friendly and it's very obvious. They use their phones while workingand there is never a manager overseeing operations. This is one of the worst Tim Hortons I've ever been to. Read more
Seeing all these slow reviews is shocking, go to the one on Merivale and see what slow is. Been here twice around 715-720am and... it took 3-5 minutes to order, pay and get my food even with a line up. Food was made well and drinks were perfect. Staff isdoing a great job and this is the fastest Tim Hortons I have ever been too across the entire country. Read more
March 30 2022 update Quality down since employees change burned coffee u respectful employees from 5 star to 2 star really... success ??-//// This is the best location for Morning coffee and a light breakfast. By the way one on the another side the rd is so bad. Update 27/May 2022 This location getting slow and slow every day why you guys hiring lousy people ???? Bc you guylooking for cheap employees Read more
This store is slow and lazy. I was previously a manager at a tim hortons and if my staff was this slow and lazy they would be... fired. They are very slow even with small orders. There was burnt crumbs from someone else's food because they didn't clean thegrills. It's only lunch time and the garbage is already that full?! No one bothers to change the garbage. I took pictures of allthis. If you are wondering what those black spots are on my farmers wrap? That is previously cooked food that wasn't cleanedoff the grill and burnt onto my food. And to top it off, I get half a wrap ?! This happened at 11:45AM on May 5th 2022 DO NOTGO HERE! I'm disgusted Read more
A pretty decent Tim Hortons that doesn?t seem to get too busy. Service is fast and efficient, and the place is well maintained. ... My biggest problem with this location is that they are always out of many kinds of donuts and bagels towards the evening. Read more