Reviews for CoCo Fresh Tea & Juice in Kanata, ON
One staff on. Washroom locked. Alot of ppl waiting. Feel bad for the one staff on. Bad management for this location very... disappointed what should have been 10mins or less took over 35. Definitely won't came to this location again. Read more
I enjoy the options here - latest new fave is Emerald Forest - so good. It's always busy which is a good sign. Staff are... friendly and fun and can recommend some good choices. Read more
I think this place should be visited by municipal health standards authorities. When you enter you feel terrible smell there and... the place itself inside is so dirty and filthy. Will never go back and I don’t recommend it to anyone Read more
The phrase “we’re making it right now” has never meant so little. I waited an hour to get my completed order that I made... on line with an estimated “20” minute wait. There are only ever 2 staff on, who cannot handle the overload of online and inperson orders. I waited close to the kitchen and witnessed sloppy delivery of the product, and no actual system in place. Thestaff get frustrated when you ask for an update as they cannot handle customer service as well as actual customers. The systemis broken and needs quick revitalization, especially adding on some new staff. By the time you get your drink it’s melted.Super disappointing. Read more
Great bubble tea and friendly staff. But management need to keep the place clean, specifically the curtain between front and... back rooms. Attention to details is important when you sell drinks for $7+ Read more
I read other peoples reviews and wanted to say that they are spilling facts. I don't know how they pass the provincial or... municipal guidelines. The manager was always rude to me because I was not Asian. They treated me so bad that I couldn't evenstay there for 3 months. Everything that the owner and manager doing is illegal. Their sanitary is poor, they are racist, theydon't provide basic employee rights, and they have really toxic working environment. I am shocked that it is still open to thisday. Don't apply to a job here. Also there are better places to get bubble tea, trust me. Read more
Experience was amazing 10/10! Staff was amazing and quick to give me a recommendation that was made fast and tasted amazing! I... did ask the girls behind the counter how they were doing and they were clearly not impressed with management, they highlightedthe review recently made about race discrimination and I'm sad to here it, I hope they can find a healthy place of employment.However the drink tasted great and if those two girls are reading this i hope leaving went smoothly! Read more
Been a customer ( off & on ) since they opened. One thing that is (usually) consistent is the long wait for your drink. I've... seen 4 to 5 employees working - and it STILL took anywhere from 15 to 25 mins - to get ONE drink! Also, the employees seenjust "meh" about serving you. Been to other bubble tea places and have received friendly service. Also - been there when theydon't call out names when drinks are made - ???? Their product is decent enough though. Lastly, gotta say - their floor space/seating area is ALWAYS empty - there's room for a disco inside that joint! - unused and a waste of sq. Footage $$ for the lease. Read more