Reviews for Tim Hortons in Kamloops, BC
Tried to charge me for a cup of tap water while I was ordering 5 food items and multiple drinks already ???????????? Atrocious... service :Edit: oh wait the order was wrong too I ordered a bagel belt with sausage and they forgot the lettuce and tomato Read more
literally the worst Timmy?s I have ever been to. I ordered ham and cheddar and they gave me a different sandwich and the smaller... size, and this is not the first time they gave me the wrong order. Very disappointed Read more
So we went to Timmies by Superstore tonight to get half dozen donuts. Went through drive thru, paid, got our order, and as we... were driving out of line up we checked the box (cause Timmies make a lot of mistakes these days) and 2 of the donuts were wrong.I should have checked before I drove away from the window (as I usually do). Anyway, I went inside to the counter and told thegirl what happened. She proceeded to take the 2 donuts out of the box and put them BACK in the showcase!! Then gave me the onesI ordered.....seriously? You are going to resell those donuts?You don't know if I did anything to them. Plus...COVID? GERMS? AND A MILLION OTHER REASONS! I'm just blown away. I can't believe she didn't throw them out. Wow! I don't even know what tosay. I WILL NOT be going there again. What has happened to the Tim Horton's franchise in Kamloops? It has gotten so very bad. Iknow businesses are hurting and everyone is doing their very best. I understand long wait times, occasional errors, stressedand overworked employees who need a bit more patience from the public, etc...what I don't get is the rudeness, the argumentativeattitudes, the lack of caring, the obvious lack of cleanliness/health safety, and the lack of TRAINING! I was a restaurantmanager for many, many years. I even have experience with foreign workers. It's all in the training! TRAIN YOUR WORKERS! Allissues solved with a good training program. I am appalled. Read more
Horrible customer service. Hard to communicate. Was ruse to a confused older gentleman in front of us. Just kept shouting his... order was ready, he didn't hear. He was on the wrong end of the isle, instead of helping him after I pointed him out and othercustomers did to, they just walked away, thankfully a women got him and showed him where his food was Absolutely unacceptableservice. The only reason they got two stars was our food was correct Read more
This was a super busy tims location, but staff stayed nice and kept smile to everyone.
Literally the worst Tim hortons I've ever been to. There were 5 staff and I was the only one in the store and my order took 15... minutes. The wrap was missing the hashbrown, the bagel wasn't toasted, and the drink was cold by the time I got it. Staff isextremely rude and just generally incapable of even spreading cream cheese on a bagel. Just awful. Read more
Not a pleasant experience, 3 people at separate booths passed out cold. I asked the teller if this was the "norm" now, people... coming here to pass out. I pointed them out to her and was dismissed. I found it hard comunicating with the person who took myorder due to poor knowledge of the english language. But on the positive side they got my order correct, the first time in manyvisits. This is the reason i gave them any stars at all. What happened to the Tim Hortons of old? Definitely not the same Read more
This review applies to the Columbia St. location. Consistently do not receive extras that I pay for, which is unacceptable. I've... also found a red plastic whipped cream dispenser tip in my iced capp. When they were approached about something I know for afact that I didn't receive, I was outright lied to. If my order isn't missing something, it's wrong about 75% of the time Read more