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Reviews for Ben's Soft Pretzels in Kalamazoo, MI

Cynthia Elliott 2 years ago
5

Love these pretzels!

Steve Mcnally 2 years ago
1

They are hardly ever open, and when they are they dont have enough dough to make salt free pretzel bites. I cant eat a lot of... salt for medical reasons so i guess i wont give this place my buisness. Which is kind of a shame since i work at the walmartyall are located in, but whatever. Update: i learned today you close at 6. Have you considered hiring someone to work later ordo yall just hate making money? Read more

Teresa Christmas 2 years ago
5

Met the Franchise owner Melissa who tried to teach me to make a pretzel. Also she was very kind and took time to answer all my... Prerzel questions. Not to mention the pretzels are to die for here. I went to this place JUST to buy pretzels. Didn't do anyshopping. We need more Ben's Pretzel locations, especially in the Lansing area. Thanks again Melissa. Read more

JJ AAA 2 years ago
1

They are permanently closed on Tuesday it's 5pm say there open till 6pm. Walmart employee says they are closed every Tuesday... all day. Read more

Alex Coss 3 years ago
3

The pretzel texture is great and the added flavors are good but why is there Salt on all of them?? I didn't order a single... salted pretzel on 3 pretzels and bites and even my cinnamon sugar bites have salt on them. And not just a little but like all ofthem were salted then flavored and it really takes away from the flavors I ordered. :/ this one is "parmesan " as you can seethere is salt all over it. Read more

Mel B. 3 years ago
4

The pretzels are great however, I can do without the attitude from the staff. There is nothing worse than being waited on by... someone that doesn?t want to be at work and clearly hates their job. Read more

Ross Higa 6 years ago
4

The pretzel was good, the staff was nice even on a holiday. But, could this company come up with a more stupid phrase than "have... a pretzel day?" Forgetting the customer a moment, how embarrassing is it for the clerk to say? It must have been a veryunimaginative marketing executive to make the decision to use that wording. They should be fired just for this one thing. To allthe Ben's workers, I am sorry. Read more

Nathan Nichols 9 years ago
5

Terrific food, served fast and with a smile. It's clear that Ben's Soft Pretzels, as a business, has a work ethic and a... dedication to what they do. Read more