Reviews for Arby's in Kalamazoo, MI
I was amazing to go into a fast food restaurant and have people ready and waiting to take your order. What a welcome change!!
The crew that works just before close are literally legends! they have never done me dirty. Mad respect. Only fast food spot... worth a damn on the westside. Read more
Had to repeat my order 4 times in the drive thru. Every time the cashier repeats my order back she had it wrong. Get to the... window to pay and she says my card was declined, I explain to her there is no way possible. She trys again and explains she wasdoing something wrong. Waited a few minutes and our order is handed to us, we ask is this is everything in this bag & she saysyes. Pull away and only had half our order in the bag. Not to mention our order came to almost double then what it normally doesat other Arby restaurants, so I'm sure we got charged double since the cashier was very lost and confused with her job. Worstpart is it's late at night so the doors are locked and can't go in to correct the order, and of course there was 6 cars in lineat the drive thru. So waiting in line for another 20+ minutes just to get what we paid for & dealing with this confused cashierwasn't even worth it. Save the headache & money & go find a different Arby's. Read more
Made a late night run to Arby's, food was fresh and service was fantastic! Shout out to Donavan for being so friendly and... positive, really made a great experience for me and my daughter! Thank you! Read more
The staff at this location is absolutely wonderful! The woman that took our order greeted not only myself, but both of my... children individually. We dined in during lunch and our food came out fast and fresh. The restaurant was clean. I truly don?thave a single complaint. Read more
The Chicken mcnuggets were hard as a rock and the chicken sandwich was more like a extremely hard chicken pattie? Took it back... and they replaced it with something else? They really should stop showing food ads making those sandwiches look delicious???????? Read more
I had gotten a classic RB an cheese. Took it home, the bag was still closed got home , got the RB an cheese out opened it up... and it had a big fly in it I have the pictures to prove it. So please watch your food. Read more
The people were very friendly and service was quick but the grease was old and my crinkle fries did not taste good because of it