Reviews for Boston's Pizza in Kailua, HI

We ordered online (after trying to call and never actually getting to a person), their online ordering is done through door... dash, we ordered and paid. It was a 35 minute wait which was just fine. We arrived to grab our pizza appx 40 minutes later, tofind out that they were behind on door dash orders and so they didn't actually have our pizza in yet. They wouldn't refund usand so we were stuck waiting almost 30 minutes even after having ordered. Thankfully the pizza was good and having it be asingle size should help streamline the process but buying slices would have been a nice option. There are public tables outsideof the store to sit at. Read more

First time here. Ordered two slices. Specifically asked the guy not to heat them too hot just a very little heat. I walk out... with fully melted piping hot slices. I threw them away because I don?t enjoy totally recooked from cold pizza. Simple orderyet don?t get right so not the place for me Read more

So I have ate at this place two times and the pizza is really good however the customer service is terrible. On the last day of... my trip to Hawaii I went into the store and asked for a Stromboli and was Informed that their was no more left in their for salecabinet. I then asked if they would be able to make me one and was informed that they don't make them in the mornings, mind youit was 1pm. no further assistance was given and my business was taken elsewhere. why own a pizza shop and deny a request for aproduct you sale. Read more

The 2 workers that were there are total rockstars! Super busy and they were so nice! Food is yummy too

This pizza taste lik a good decent dollar slice from NYC, it has some flavor to it. But it?s missing something to it. This is my... first introduction to pizza from Hawaii, and this is consider the best. I really hope there?s better pizza. Read more

Been eating bostons since I was a keiki, and it's still just as bomb. The classic cheese is my favorite with the hot Jimmy as a... close second. My favorite pizza place hands down. Read more

Ok look, I ordered off DoorDash and put in the special request just how much I loved their pizza sauce and to please ?add a good... ol amount of sauce.? Safe to say they heard my request. Amazing pizza and amazing people! Read more

Best pizza I've ever had! Dough is amazing! Price is good too, and the staff are super nice :)