Reviews for Starbucks in Kailua-Kona, HI
This location has inconsistent hours of operation, so not always open during the posted hours. The service was very slow when I... visited. The staff was friendly and they have a HUGE selection of cups and other merchandise. They sell bags of 100% Kona coffee(the locals advised me that 100% is the only way to go) and are happy to grind the beans for you upon request. Read more
Wanted an ice coffee grande, I told them light ice. They told me there will be space in the cup because there was less ice. I... said fill it with coffee then, they said they are not allowed!!!! I payed for a grande coffee , soo almost $7 for half a cup ...Ridiculous!! Read more
Very delicious, made just like I asked, and for being crowded, really quick and with a beautiful smile.
This Starbucks is one of only a few on this island, its always busy in the morning, and i believe is the only standalone store... meaning not inside of a grocery store or other business. Over the course of the last 4-5 days I have visited this location as itis closest to where I?m stay and conveniently located near the highway for early morning trips to different parts of the island.The issue is the lack of consistency on the drinks. I order the same drink and have ordered the same drink for years and at thisstore each day is a mystery game waiting to find out how my drink will turn out. I ordered a 4 shot espresso over ice withwhite mocha and a touch of half and half, as well as a pink drink and an americano hot. The iced drink came out a few shadesdarker than a glass of milk and tasted like they had run the same grounds for the first two shots and the second two shots. Thepink drink was white nowhere near pink and tasted unlike any pink drink I?ve had in the past. Read more
Crowded and dirty. Today a dog was walking along the table in the middle, and a ton of coffee was spilt at the register - staff... didn?t care. No toilet paper or paper towels in the bathroom either. I mentioned to the barista that they may want to clean upthe coffee at the register and she didn?t seem to care. 10 mins later it was still there. Who wants to hand over cash over aspill? Come on, it takes 5 seconds to clean that up. Care for the place you work, or go work somewhere else. This place is longin need of a visit by the health inspector. Read more
I'm in the drive thru on a Friday morning 8:24 and they are out of sugar free vanilla syrup so not only can I not get my usual... I'm now stuck in the drive thru.. oh well life in Hawaii...the managers job is to make sure they are well stocked at alltimes!!! Read more
I get coffee to go here occasionally...but today I commented on all the flys in the food case. I was told it was display only... (not true, plenty of evidence they do serve directly from the case!). Staff had a ?so what? attitude...ick! I?ll stick to thehot coffee Read more
Great Kona coffee and double toasted bagel with cream cheese : my favorite