Reviews for McDonald's in Kailua-Kona, HI
I didn't see any branding outside of the Walmart store showing there was a McD here. We took our chances (most of the ones near... home in CA removed their McD) since we needed other items and didn't want to pay over the already higher costs for goods. ThisMcDonalds was just like anywhere else. No special menu items that I saw. One minor incident but nothing out of the norm forMcDonalds. Just after paying, I thought I was supposed to get 1 more drink but I was corrected by the cashier (and she wasright) who had an attitude as if they could do no wrong. In the end, they forgot sauces and I was missing 1 lg fry. So, notsure why the atittude, only to make 2 errors at the end. Read more
When they had the Halloween happy meals, I called to see if they had a specific color bucket because my daughter really wanted... the orange one. I called and the worker said yes they had that color. We got ready and headed down only to find that they wereclosed. Closed at 5:30PM! Horrible. Read more
I was ravenous and still had errands so pulled in to the drive thru, ordered med fries, and I was back on track. Everyone was... generous with their smiles and extremely courteous. Read more
My buddy and I ordered two apple pies for takeout since we were going home to Hilo and they weren't in any of the two bags and... we were in Waimea by the time. Read more
Quick service, which is good. Fries was old, who likes old fries? Not me. Everything else was great.
This McDonald's is always faster than any other one in town. You have to go into Walmart. They have no problem making fresh... fries for me. I hope they open the lobby so you can dine in again. Read more
The ice cream machine is frequently broken (understandable given the parent company's contractual requirement that a franchisee... cannot fix it themselves, and must use a specific repair company that is notorious for expensive, slow, and shoddyrepairs). Like many other fast food establishments, the restaurant lobby and self-service drink machines are off-limits tocustomers, despite the fact that many other restaurants have reopened these areas after many people have been vaccinated againstCOVID-19. After a remodeling, large cups were made unavailable for coffee or soft drinks. The chicken nuggets are usuallyovercooked (but other fast food places are similar). At busy mealtimes, the line to place an order can be very long, and I havenever seen the second register open with a second person taking orders. The kiosks in front of the store are closed. Irecommend placing orders through the McDonald's app at busy times. Unlike other locations, this McDonald's does not offer allday breakfast items, and 10 am is the cutoff time for breakfast orders (NOT 10:01 am). If you want a breakfast item, Irecommend going to the nearby Jack-In-The-Box, whose breakfast items are tastier, less expensive, and served all day. Read more
It's McDonald's it's decent food Is clean good service