Reviews for Sal's Italian Ristorante in Jupiter, FL
Franco is the best chef ever. We ordered grilled chicken panini and my wife's favorite salad now it is my favorite salad ever... AMAZING wow incredible.From Sandy and Ryan thanks Franco ???? Read more
We ordered a New Yorker pizza for pickup and specially asked for it to be well done and with extra sauce. What we received was a... half done pizza that was so wet and soggy that it soaked through the cardboard and stained our table. There was barely any sauceon it and the pepperoni was missing too. Not sure what happened because the last time we went the pizza was great. We will notbe going back to this location. Read more
The food was delicious!! Franco(I think the owner not sure) was so helpful and made us feel right at home! Great place to go... with family, or just friends, or even a nice date nice. Very accommodating. Great atmosphere. You really got to check thislocation out, it?s my fave. Please try the pasta fagilo soup!! Read more
I was a customer today and service was terrible. Two customer walk out for the racist guy at the front. This my second bad... experience. A nice white Woman save me from tell him about his rude behavior. This guy needs to be retrain this company lostthree customers because that guy. The guy who deals at the front. You cam get better people than him. Thanks! Read more
Wow, hard to believe the negative reviews. This is our favorite Sal's, we've been coming here quite some time. We felt a while... back they must have been short staffed or something, probably a Covid thing. They've never been particularly fast, but an extraten minutes doesn't ruin our meal. The last several months they've been hitting it out of the park. Full disclosure: we orderthe New Yorker pizza exclusively. All ingredients prepped perfectly, good sauce, great crust. Da bomb. Read more
After being quoted 45 minutes, we waited over TWO HOURS for a simple pizza and rolls to be delivered and when we finally got it,... instead of eggplant on half there was eggplant all over the pizza and only one person was able to eat while the rest of us whodo not eat eggplant did not have dinner because by the time we got our pizza the restaurant was already closing. Best part wasthe food was cold upon arrival too, so we had to reheat the pizza and rolls at 10 PM just so one person could eat something.First time, last time. Also, I just read some reviews and this business responds with ?Dear customer? or uses the person?s lastname as a first name (like we?re in Japan) and a generic message without any further inquiry or attempt to rectify the issues.They look written by an 8 year old. ???? What a mess. Read more
I've never dealt with a ruder or more incompetent restaurant staff. Got home to find an online order we picked up had a... mistake, and called right after my husband got home with it. They somehow couldn't find the order information and would donothing to help us, so our whole evening was ruined dealing with this. They are apparently rude NY'ers and wouldn't shut up longenough to listen to the order number, order contents, etc. I'm not too upset because the food looked disgusting and I likelywould not have made it past a few bites. First and last time trying this place. UPDATE: Husband took incorrect food back, itwas only the short manager guy who was rude. He also was unprofessional, belligerent and threatening to my husband IN FRONT OFTHE ENTIRE RESTAURANT. This guy is a HUGE problem and should not be dealing with people I any way. Read more
I ordered online for my staff. $112 worth. They called to say there wasn?t a delivery driver. I completely understand being... shortstaffed, but you should at least answer your phone and be polite to your customers. Unfortunately I missed the call andwhen I tried to call back the hung up on me at least 6 times, then with a 10+ minute hold I finally got through. I told herunfortunately I was unable to pick it up and she hung up on me!!! I hope they refund my money!!!! Read more