Reviews for Dunkin' in Jupiter, FL

Lousy system for placing order with one person and then waiting in line for 5 minutes for a cup of coffee. Seems person standing... there with nothing to do could have handled the coffee. And what is the tip jar for? Read more

The young woman in the expediting position was super helpful to the cashier helping her understand my special request ????

Well ... I am partial to Dunkin Donuts ... have been drinking their coffee for years and years and years and so on and so forth.... I love Dunkin Donuts coffee !!! Can ya' tell ? ... and it's consistent ... no matter where, what state, what community youtravel to. Read more

Employees didn?t even care about my order and just talking to each other talking?s about non sense subjects meanwhile I was the... only customer and forgot to do my order and had to wait for half hour, my sister went and happened the same, I saw two Hispanicladies talking to the same people almost making fun of there accent because there English was not perfect DO NO TE RECOMMEND Read more

Last weekend went to the one in chasewood, they were all over the place and didn't know how to handle the orders. Came here... today to avoid that and luckily not crowded til I can see why... The three people I saw working had such attitudes. The two infront of the registers didn't even acknowledge the customers as they were busy talking to each other. The guy asked me what Iwas getting and I said a dozen donuts and then he asked what kind and I asked if they had chocolate creme (since that is what Iwas sent to get anyhow) and he said no. I asked what the ones on the bottom were as nothing was labeled. He yells to the womentalking who ignored him at first and then they came over with an attitude and answered the question. I began ordering and hesaid "wait. Is that all you're getting? It's 10.99 you pay here and then they will get the donuts for you". I ordered and Iwas very pleasant and said please and thank you but the girl didn't even acknowledge that I was talking to her. Just handed methe box with a scowl and then went on to the next person. I guess in today's day and pandemic days, whatever it is, customerservice is no longer necessary but God forbid anyone is rude to them.... Read more

This was 5 stars and after three times going to this Dunkin that is very clean and the girls are so nice. I got one rude person... and we haven't been back. I like treating people with kindness and this person made me feel disappointed and sad. Read more

Ordered a med hot coffee with extra cream extra sugar they gave me a med hot coffee 6 creams No sugar. I ordered a vanilla cream... filled donut gave me a vanilla frosted donut till I saw their mistake. There's about eight employees standing around twoemployees talking to customers I think they were more important about talking about things than helping customers. Only threecustomers including me in there but couldn't get order right. We'll stop by other Dunkin' donuts who care about their customers Read more

Dunkin's labor metric most be off. delivery orders and online orders are difficult to manage with walk in business when your... production line isn't designed to handle orders coming from 3 different sources. 3rd party delivery partners go by the waysideand the perception to in store customers is aweful. Today spoke with manager. They are now directing traffic to kiosk andonline orders. Way to improve! Read more