Reviews for McDonald's in Joliet, IL
Absolutely disgusting, ordered some food for a party, we paid for the food and drived up to get the food but they only gave us... one thing, telling us to have a great night. We stayed and told them they hadn't given us any food. (The workers were teenagersso we understood it may have been their first time) we got our food, drove home and couldn't even eat the food. The fries werehard as rock , one of the burgers had hair in it, drinks tasted like watered down drinks. Totally understand these workers wherein a hurry but I still think we could've been served better, it is not the first time I've had this experience at thisrestaurant. Read more
Didn't take the order at the drive though, gave us the wrong drinks, fries don't taste fresh, and lastly the chicken nuggets... tasted plain. Read more
Very rude service through drive thru right now at 5:30pm from a hispanic girl, didn?t get her name and she wasn?t in the window... either even though i asked for her to another employee explaining to her that she was very rude! so she hid from me at bothwindows. It be sad if she was the manager, it is not my fault she hates her job. Read more
I usually order via the app & pay online then just go through drive-thru to pick it up. Always friendly & polite staff. Whether... I go inside or not. Recommend this McDonald's. I ALWAYS USE THE APP for discounts & free food deals. Read more
Don?t bother coming here after midnight. They won?t take your order and the workers will just laugh and you drive off. They lost... out on 10 customers in about 7 minutes because they simply don?t want to work. Management needs to get that under control. Read more
One of cleanest McDonald?s we have been in. Food came out super fast. The person taking orders could have been nicer, she was... very short with everyone. Read more
Not having the coke machine in the dining area will keep me from visiting this location again or any McDonald?s location without... one. Overheard while eating by other patrons ?this new McDonald?s sucks, I liked the old one better? I agree, the new McDonald?slook like prisons and now we?re being treated like prisoners inside as well. Read more
Every time I visit this McDonald's, there is nobody paying attention to the lobby and you have to wait forever to be helped and... then even longer to get your food. They literally only pay attention to the drive through and the food delivery people have tosit in the lobby and be ignored. Read more