Reviews for Jimmy John's in Joliet, IL
Clean place as I visited during dinner hours. As usual they are quick and accurate with my order. Wish it was a bit closer to a... highway exit to meet my time crunch. Read more
This was my favorite sandwich shop, until today. Bozos working there couldn't be more spaced out and creepy. 20 min after my... order they had no idea they were supposed to be making sandwiches. Then lied and gave me some bulls@$% excuse as to why theywere all just standing around. This is why you deadbeat goons work at a fast food restaurant. I threw away $40 worth of food bcI figured they did something weird to them. Wont be back Read more
Teenage children who cannot read a ticket correctly to make order correct! They litterly sit and saw at each other as nothing... needs to be accomplished, they are clueless when someone is clearly standing infront of the register that want to order!Absolutely a joke. Funny they have hiring cards at register hopefully they replace there current staff. Read more
What happened to the old crew? I remembered there was a solid crew that was a well-oiled machine that knocked out every order... fast and efficiently. Today's wait was just out of hand. Since my family's food from another restaurant is already cold fromsitting in the car.. let me continue. I waited for 20 minutes, through 3 in-person orders, and 2 delivery orders before myonline order was completed which was just 1 sandwich. I didn't want to type this because this location was my go-to for manyyears but recently it's losing it's touch. Sense of urgency guys. Edit, 11/1, still the same. Waited 25 minutes for an onlineorder which was placed prior to the cashier entering 12 more in person orders. Good thing 90% of my break time was just standingin the restaurant waiting. Strongly suggest for anyone who places an online order to just order in person to save yourself timeand frustration. Read more
found 2 hairs in the ingredients of my sandwich and every single employee in the establishment took it upon themselves to gawk... at my girlfriend the entire time we were in there. awful atmosphere and even worse food. i could?ve made a white bread sandwichwith better portioned ingredients. yucky! Read more
I stop here a couple times a month I'd say, I really enjoy the Italian sub. The young man that runs this store is terrific.... Always friendly, professional and accommodating. So refreshing in an industry that really struggles to find quality employees.???? Read more
I am done with this location. They take an hour to deliver my food. They forget items this time it was my chips before it was... my drink and the time before it was my pickle. I received a warm soda. All they can say is I am sorry but it doesn?t change. Iam sorry I never do this but it?s something every time. I think it?s time for new management!!! Read more
Horrible customer service. Walked in. Was notgreeted. I greeted the cashier. His reply was in audible. No thank you after the... order. When the order is ready, clerk shouted out numbers. No thank you. Did not put the 3sandwiches into a bag. They I coulddo it if I wanted. They shorted me the extra sauce I had ordered. No apology. Pathetic. Read more