Reviews for Cross Street Grill in Joliet, IL
Casino grill, decent food fantastic staff
Nice local place! Great service!
Great shrimp dinners beef and Cheddar's good too and a double stack Burger even maybe a Caesar salad's good there too
Had a tasty hamburger last night. The chef Richard and girl cook were very polite and professional. I would definitely recommend... going to my friends and family. Read more
My hamburger did not taste the way hamburgers should. My son's quesadilla was supposed to be chicken and cheese, but they added... onions which he asked not to have. Very expensive for food we threw away. The sides were good. Read more
Food is OK at best. Food is a bit pricey for the quality even for being connected to a casino in my opinion.
This is a nice addition to the casino. HOWEVER! The service was piss poor! I waited in line to order wings, the cashier was rude... and unprofessional. Fast fwd.. I ordered wings fried WELL! Guess what? They came out under cooked! I sent them back and thecashier said it was because they weren't breaded. BS! Anyhow I sent them back and all they did was drop the same wings back inthe grease. Ugh! Then the cook threw them up in the service window as if it was a problem that I sent them back. I asked thecashier if it's normal to have the cook throw the food and she said YES! Anyhow, then I order a side of garlic Parmesan fries.These fries were greasy and plan old gross. I had old fries and new fries in the container. Idk if the food I ordered was justbad but from the service to the food I'd have to give 1 STAR! I wish they were on Yelp so I could leave a comment there as well.Please beware! Read more
Most disappointed I've been by far at a harrah's property and honestly at a restaurant in general. Counter staff seemed totally... confused by her job. Wasn't given a receipt or the food buzzer that everyone else was given. Stood at the counter for severalminutes while 2 employees actively avoided me. When she did come over I asked for the buzzer and she asked if I ordered. I hadjust spoken with her 5 minutes prior. She told me the food wasn't ready, which wasn't my question. I stood across the room andwatched food come out of the window and guessed when my food was ready. Unseasoned food. And no way to season it. No ketchup forthe fries and not available without waiting in the line again. Cold food that doesn't taste good. Single cheeseburger by itselfand an absolutely terrible room temperature catfish basket for $28. No thanks. Not again. I'll drive somewhere else. Not likeany of the other restaurants they have in the building are open. Even the ones that are advertised as open. Drove 3 1/2 hours tocome here. Again I say, never again. Very disappointed. Didn't feel like waiting another 10 minutes in the line to speak with anemployee who was clearly overmatched by her "food counter"-level job. Read more