Reviews for Jimmy John's in Johnston, IA
All Jimmy John restaurants are Drive thru. Depending on location, there may be seating available.
ordered online 10 minutes before I arrived and still waited ten minutes. freaky fast huh. sandwich was totally soggy pickle... ordered sliced was whole and basically had the wrap wadded up around it then taped. my iced tea was stale and undrinkable. worst JJs experience out of many different stores Read more
Do not order delivery if you are hungry! I ordered lunch at 12:46 pm I was notified that my order was out for delivery at 1:16... pm & I received my order at 2:15pm. I work exactly 4 miles from their location. Definitely not freaky fast! When I called thestore to find out where my order was the employee could have cared less. He said it was their lunch rush & the delivery driverhad over 12 orders to deliver. If that?s the case they need to hire more delivery drivers. Read more
Worst JJ's in the city. How could it possibly take over an hour for a delivery when I live not even 5 minutes away? And they... don't even call you! If you call them your met with "Uh sorry...." how is that helpful? Read more
TL,DR: SLOW SERVICE with every delivery order, regardless of day or time. Will not notify you if they cannot deliver your... sandwich, will just leave you paid and waiting. This store will take an hour to deliver a sandwich and not let you know therewill be a delay. If you call to check on your food they tell you that you can come get it yourself. I order Jimmy Johns becauseI know it will be fast and I am a busy gal - but waiting on Jimmy Johns from this location has often made me late. I will notorder from here again. Read more
If you treat anyone like that again, you will soon be out of business. It?s okay that only your drive thru is open, but it?s... not okay to yell and berate us three times that we can?t walk up to the window. How else are we supposed to pick up our onlineorder when the door is locked? Oh and then say have a nice day?.it?s too late for that. Read more
I first want to start by saying it is very generous to give this place one star. The amount of ignorance and rudeness in one... place is absolutely unbelievable. This place does not has a drop of good customer service. The African American guy who gave memy order was rude. I would not let this guy work at the bottom of the barrel place yet alone a spot that makes food. How do youmess up a simple thing like a sandwich and not replace it for a customer? I do not do reviews that much but this was so bad ijust had to take time out of my busy day and do it! Go to a way better place like Jersey Mike's or McCallister's deli. I wouldrather starve then go to this place Thank God I can dispute it with my bank...your L Read more
I love Jimmy john's! I go here a couple of times a week, the people are great and the sandwiches are awesome.