Reviews for Dunkin' in Johnson City, NY
This is the worst Dunkin! The whole process took 15 min. They told me to pull up and wait for them to come out with the food but... they never came out. I had to go in and ask for my food and they had the food sitting there waiting. Finally I got my food andin the end they messed up the order giving me the wrong food. DO NOT GO HERE! Read more
Although a busy location, with a very active drive-thru and walk-up counter, I feel they could improve their order accuracy as... several times I have been to this location my order was made incorrectly. Read more
You don?t just choose random donuts for people who requested specific flavors. I understand it?s opening day for pumpkin and you... may be out of that flavor, but you?re out of 3 specific flavors that were asked for? And then you put a delivery person in a badplace by rudely just choosing what YOU want to put in a box and not giving the delivery person a chance to ask the PAYINGcustomer what they?d rather have. You don?t know if there are allergies or certain flavors a customer CANT have. Also, sounds tome like someone isn?t doing their job if every single time I?ve ordered from here they ?dont? have the item in stock! Read more
This place hussles like no one's business. Short staffed, often but gets the orders done and correctly as fast as they can. They... deserve all the tips! Read more
If I could have given a 0 I would. The workers always screw up my orders and then have the audacity to show us attitude when we... tell them to fix it. I asked for two medium caramel lattes and when I went to pick it up at the drive thru, they gave me twoiced coffees. I told them kindly that this was the wrong drink and one guy started laughing and looking at us weird. He grabbedthe drink and just put milk in it and handed it to us. It was disgusting. The workers their are never willing to do their jobsproperly. Never coming back. Read more
There's lots to be said about a location that serves its customers so cheerfully and speedily. We love this store and we visit... each time we're in Johnson City. Read more
Filthy food prep areas, no donuts or poorly made donuts, waited 10 minutes for service while staff chatted
The servers are polite but the service is EXTREMELY SLOW. Management needs to look into how other Dunkins (especially in... Oneida!) organize their staff/duties to be more efficient and expeditious so customers are not sitting in a line for manyminutes waiting to place an order and then continuing to sit waiting for those ahead to be served .... And then waiting at thewindow to pay and receive coffee. This is not a one time experience. It has been all Summer for me. Read more