Reviews for McDonald's in Jersey City, NJ
I placed a mobile order (1651) on Nov 20 for pick up from Mcdonalds in Newport Mall, Jersey City NJ. I got to the restaurant at... 5 pm and the order wasnt ready for pick up. After 10 mins, the order numbers being called out were way past my order number. Ihad promptlyasked the two male staff members in the front if my order was being made and was simply dismissed and told to wait. By 5:20pm, 20 mins after getting to the store, I had asked the two staff members again to follow up on my order. I have now beenin the store for 20 mins waiting for a small order of a smoothie, nuggets, and fries. Again, I was dismissed, told to wait as myorder is still not ready. I tried multiple times to ask them to check if they actually had my order, but both simply keptwalking away. Meanwhile, the order numbers that are now being sent out are in 1670s-1680s. By 5:30pm, again I had asked forhelp and for a follow up on my order - one of the male staff members finally went to the woman arranging the orders. He was toldthat my order had already gone out 30 minutes ago. Rather than start preparing my order, the male staff member went back topreparing new orders. I asked, for the last time, if anyone was preparing my order as it has been 30 mins already. The malestaff member simply shook his head no. I left the store without my order after wasting 30 mins. Had either staff members inthe front actually listened to my concerns and took 1 minute to check the back, all of this could have been prevented. But thestaff member still not preparing my order after it was established that my order was skipped/missing was poor customer service,and quite frankly disrespectful Read more
Nice place but sitting arrangements are done outside without AC. Staff was friendly and MC quality is being maintained
I ordered 2 small sodas, I asked for a Dr.Pepper and a Sprite. The cashier then proceeds to say 1 Diet coke and I cut her off... saying 1 Dr.Pepper. She then gives me attitude and says so 2 Dr. Peppers, I then reiterate again 1 Dr. Pepper and 1 sprite. Thelady then proceeds to give me 1 Dr.Pepper, and when I asked for my sprite she proceeds to give me attitude. Normally Im finewith workers making mistakes, however this was unacceptable. Read more
I'm happy when my little boy is happy with his Happy Meal. We eat outside by the bench with umbrellas. I love spending time and... talking to my little boy here at McDonald's. Read more
McDonald's on 54th and Bergenline West New York NJ 07093. Use to be the best of one. They always have fruitflies Flying around.... Staff isn't very friendly and their fries are practically raw. They don't fry them long enough. Everyone always has an attitude. Read more
Be sure to check your burger before leaving. They quite often missed things. For example, I ordered double quarter pound, but... they just gave single. Read more
Such slow service! Always a long queue. Waiting around 15 mins to get served. No idea what could possibly take that length of... time to serve approximately 4 customers in front. At least it is clean though compared to the grove st one. Read more
Well..the employee had it a hard time to attend to the clients and because their systems doesn't works..