Reviews for Dunkin' in Jersey City, NJ
They're just terrible. The weekend crew never shows up on time, so you put an order in after they're technically open, you show... up and they're either not there or just then sitting up 20 minutes after they're supposed to be open. On 3 separate occasions Iput an order in on a weekend and went to pick it up and nothing was even ready yet and they refused to make the drinks. Had togo through corporate to get a refund. The people that work there are miserable and bitter and don't care that they're terribleat their jobs. Read more
Nice Turkey sausage egg & cheese ????
1 star to put a comment is even to much for the poor service I got today. Been coming to this station for a while, today I had... to asked to re-do my coffee because of the portion, I paid for a Large cup was half way with only the foam on top, they told methey can put more milk which will damage the essence of the coffee. I know how I like my coffee in the AM and If I pay and gaveinstructions how to do it trust and believe I will get what I paid for. but I got actitud , they gang behind the counter toLaugh , with clear ignorance and showing that as kids they need a better customer service training just to at least preservea group of clients. That it for me with this station. Read more
Ordered mobile pickup, 3 drinks and 3 sandwiches. When I arrived only the drinks were ready so I waited a little over 5 minutes... for the sandwiches only for the manager to tell me the oven is not working and I would have to call customer service for arefund. As always she was very rude and nasty and she and her coworker saw me standing there waiting knowing which order I waswaiting for. I come in daily and she knew exactly which order I was waiting for but since she and I do not have a decentrelationship, because I?ve complained about her multiple times, she let me wait the whole 5 minutes before letting me know whatwas wrong. Read more
The ?MANAGER? of this place is a very rude cranky person, she always has a complete attitude, she also NEVER has change 10... dollar order and I tried paying with a 20 then she had the audacity to look over the counter into my wallet and say use yourcard? NEVER GO THERE. On top of that it?s dirty as anything I ALWAYS have a cup full of coffee grounds they don?t clean itproperly Read more
Whenever I go there, I order ahead of time on the mobile app. However, the manager constantly takes care of people who ordered... in store after me. I know for a fact that they ordered after me because I?ll see them ordering when I walk in and she?llcontinue taking orders until the line is down meanwhile no one is making the drinks at the same time. So basically I ordermobile for NO reason because I?d get quicker service in store. Aside from that, she has a horrible attitude. Read more
The staff and manager here are so rude and unprofessional. I ordered some donuts and the girl working there used her bare hands... to grab them! She had just been touching her phone so I asked her if she could please use gloves and she just kept arguing abouthow her hands were clean. The manager did nothing to help the situation. Never again. Read more
The Indian lady working here has a really bad attitude. If you don?t like your job work at another place. She was giving my aunt... so much attitude for no reason? 10/10 would NOT recommend. Read more