Reviews for Dunkin' in Jersey City, NJ
My wife ordered coffee and a croissant but told me the croissant had a bad taste as it wasn't cooked correctly so she asked me... to get a bagel twist instead I approached the cashier Rosa who refused the request to exchange for a bagel twist then refundedme and I had to get back in line to guess what Buy a bagel twist Rosa was rude had an attitude also placed the money in my handin a way I didn't approve of with attitude and demanded the reciept she said she was the manager wow this is bad as a result Itold my wife throw it out my part don't want to eat or drink behind Rosa! Read more
I went to Dunkin today, between 3:15 and 4:15 today. I was compelled to write a review, I had the most amazing iced cappuccino... made by this girl. I wanted to give her a shout out, she put a lot of the higher end cafes to shame. Mine was a mobile order sowait times were reasonable. Every Dunkin? is different and depends on the staff, but we must acknowledge when someone goesabove and beyond. That was a great cup of coffee. Please keep up the good work. I hope she continues working here, since theturnover is pretty high. Cheers! Read more
The store was clean & conveniently STILL open as it was New Year's Eve and Al else was closed. Stopped in to take a load off. As... well, grab a cup of munchkins to take home. ALL was good, except the music which gave off a weird vibe. So weird, we leftearlier than we expected. Overall, customer service was good. Guy at register very accommodating. Table was somewhat dirty, withnapkins and trash from those before us. Nobody bothered trying to come clean it nor ask to clean it so review gets 4 stars Read more
They suck with mobile orders. Who ever makes the coffee has no regard for the instructions. Asking for almond milk instead of... regular milk, especially because I?m lactose intolerant. Two times they have given me coffee with regular milk. Absolutelyridiculous. Read more
Usually a good choice for a cup of coffee or a quick bite to eat. A variety of selections on the menu and the prices are... reasonable. They sometimes get pretty busy in the mornings. Downloading the app might make your visit a little more seamlessas it is an effective way to bypass the lines. You can also earn points towards free beverages by ordering from the app. Read more
My experiences here have been surprisingly good, I usually come in after 12pm. The drip coffee is fine, tastes fairly fresh, is... made as asked with as many creams and sugars requested (no milk is available for customers to add directly, need to ask thestaff when the coffee is being made). The plain bagels are nice as are the plain glazed donuts. Any "fancy" drinks, even just alatte, are unpleasant and weird, not a good choice here or any DD. The drip coffee tastes old and bitter if purchased after say5pm. The afternoon staff is pleasant, but the managers are not. Read more
Had their $5 combo coupon so decided to use it. Ordered a vanilla latte but that doesn't count as a "coffee". Ok understandable.... Coupons have stipulations and the location has no control over them, even if silly, so I switch to a medium black coffee...Cashier forgets the coupon and processes everything at full price. Great so now I paid full price for something I didn't evenoriginally want... At least I get to use the coupon again. Wasn't going to make a fuss when there was a line out the door andonly one cashier On top of that, I sit down and the guy decides to sweep and asks me to get up so he can sweep. Never again.Thankfully there are about 6 other coffee spots in the same building. Read more
Came here earlier today and the women making my food was having a full blown conversation without no mask and as I was patiently... waiting for my food, she dumps it right in front of me and doesn?t say anything but continues to have her conversation. Veryrude. Read more