Reviews for Waffle House in Jeffersontown, KY
Absolutely filthy, line out the door and half the restaurant empty with every table dirty. Food on the floor, tables are sticky.... ?Sit at any table? except they won?t let you sit at a dirty table, which is all of them. Staff seems completely disorganized,clearing half a table, going back to cooking, cleaning everything with the same rag. Tables, seats, counter tops, kitchen,floor, same disgusting rag. Seats were wet. People seemed more interested in talking than working. Read more
Super friendly staff and zero wait time?hashed browns were excellent, pecan waffle was a bit tough, wish they served butter and... not margarine?but it?s Waffle House! Read more
I generally love waffle house. But I cannot comment on the food this time because I did not get to eat. But I can say that the... service was absolutely horrific. A concert had just let out so understandably they were short-staffed and overwhelmed. I stillchose to patiently wait fully understanding the situation and knowing that they were swamped and stressed. All of that I wasfine with. What upset me is the waitress who was the only person working, had an attitude with all the customers. Was veryadamant to let everyone know that she normally worked day shift. This was why she did not work night shift but like once everyso often. She got snappy with customers and rude with several people for mistakes that she made. That being said she made thosemistakes because she was extremely overwhelmed and pulled in a million directions. But the customers were all very respectful toher more so than I expected them to be. And she was still rude and hateful. After my 45 minute wait and giving up and decidingto find somewhere else to eat. I go outside to a young man a wearing waffle house uniform on the phone smoking talking trashabout all the team members inside and how they're struggling. So instead of going inside to help his fellow team members hewants to be on the phone mocking the situation while he gets to sit outside and relax. And make rude and hateful remarks abouthis coworkers. I understand that everyone gets breaks and lunches. But in all my years of working I've had to shift mine aroundto adapt to busier times of the day and take my lunch a little earlier a little later to ensure that my team members did notstruggle.I just found this very unprofessional and try to take into consideration the particulars of the situation. But I have ahard time forgiving the unprofessional behavior that I saw. I definitely will not be revisiting this location. Read more
Worst waffle house experience of my life! Brandon was our waiter and this dude didn't know left from right, seriously don't know... what he was on but the staff was too busy arguing and blaming eachother to even take my order. Was there over an hour waitingfor food then an additional 20 minutes to pay since they boxed my dine in order and the mixed female employee was holding up thecheckout as part of whatever employee fued was going on. Absolutely terrible. Read more
So I went there for a waffle & a side of bacon to go, because that is what I was craving. How come when I got home to sit down... to eat my food, one of my pieces of bacon was completely crumbled? Also, they took forever for them to give me my order, don?tknow when I?ll be back to this location, hurstbourne location is much better, at least my bacon is in tact. Read more
We went to Minnesota last week, and they do not have a Waffle House nor grits or sweet tea! So we were dying for a good southern... breakfast when we got here and we enjoyed our breakfast more on this day than we had in over a week. Thank God for the WaffleHouse. The folks here were so good to us. We loved our waitress. Best breakfast and coffee since bc we left SC, lol. Thanksy'all!! Read more
The food was delicious and filling! Best grits always! Prices are reasonable. It took a few minutes for food preparation... because it was so crowded. The "super- busy" staff was friendly, caring and precise. As a team, they worked diligently toassure complete customer satisfaction. The dining area, parking lot and women's restroom were clean. However, the questionis: "Why must I travel south of Illinois to enjoy the Waffle House?" Read more
Everyone loves the HOUSE! The food was great and service was excellent considering the cook was doing it all. I'll be back.