Reviews for Cruisers American Grill in Jefferson, NC

Overall the food was good, some dishes better than others. The grilled shrimp plate was our favorite. The Philly Cheesesteak... sub and Shirmp Po Boy lacked in filling and was mostly bread to the point I felt like they were being skimpy, probably to savemoney. It took quiet some time to get our food and it wasn't crowded. However, this was understandable, as there was a sign onthe door about being short staffed. I would give this restaurant another try in the future and hopefully the issue with the subswill be resolved because the taste was good and had the potential to be so much better. Read more

Our first time there. We waited an hour for the burgers and wings. burgers were overdone and barely warm when they arrived with... the wrong fixins, the buns were falling apart. French fries were cold. Got an order of hush puppies, $2.99 only got 4 littleguys. Read more

We have been a few times now and are very pleased each time. Laid back, good food,clean, cold beer, friendly and efficient... staff. Read more

Don?t waste your time. Been here three times. They have struck out. First time a little wait. Second time a little longer.... Third time 1.5 hours to get food and manager don?t even care. If you don?t have enough employees to cover a full house then shutdown some tables. Read more

Hate to give such a poor review but the food served was inedible. I honestly could not eat what was on the plate. The appetizer... we ordered was extremely dissapointing. Wilted lettuce, hard cheese, chicken had odd taste. Server was polite and friendly. Read more

We've been here a couple times. Food is usually great. This night the food took an hour for 2 burgers. The burgers were ordered... medium, but came out well done. There were 2 waitresses busting their tails off trying to keep everyone taken care of and onethat kept standing at one table just chatting. We did mention this waitress issue to our waitress. Hopefully something will bementioned to the one slack waitress. We will go back, and hopefully it be better. Read more

Today was my third experience with this restaurant. The first time was take out. Some of the food was left out and it wasn't... much to brag about. The 2nd time was dine in. It wasn't terribly crowded, but they were out of a few things, some things didn'tmake it to the table, and the staff seemed chaotic. Today before leaving, I told my son that if this experience was even alittle disappointing, it would be the last time I went....three strikes, you're out. We will be back. The food was great,service was great, the atmosphere inviting. I'm glad we went back. Read more

I would leave 0 stars if I could. My family waited for an hour and a half before deciding to leave as we never received our food... or even our salads. Our server was very nice and visibly upset that the kitchen staff had caused such an issue. Upon leaving wenoticed that several other tables also did not have food either. I don't know what was going on in the kitchen, but they need toget it together. We made our issue known to the manager who stated that our food would be out in "5 more mintues" when we saidno, thanks, as we were all frustrated and had other obligations, he stormed off without so much as an apology. I will not bereturning. Read more