Reviews for Jimmy John's in Janesville, WI
The #10 Hunter's Club, #12 Beach Club, & #14 Bootlegger Club are good. Sadly, no chicken options & too many pork options (pork... intolerant). I haven't tried their new wraps yet. I'm just not a huge fan of tortillas if that's what they use. The sandwichesdo offer regular 8 inches or a giant which is 16 inches. The deal isn't that great when it comes to a regular size sub or agiant size sub because you can get a giant sub only $0.75 cheaper than getting two regular size subs. They do offer wheat breadin a sub, wheat bread slices of bread, & lettuce wrap to have your ingredients on if you don't want it on regular sub bread. Ido enjoy their side of avocado spread. I also like that they do offer extra ingredients, but for an extra price. They only offerprovolone cheese, but no other cheeses. Also they offer cucumbers, lettuce, tomatoes, mayo, avocado spread, Grey Poupon Dijonmustard (beware for nut allergy), Jimmy Peppers, sliced pickles, oil & vinegar, onions, & oregano-basil. Not as many options asthe leading competitors. The Grey Poupon Dijon mustard is horrible & may contain traces of nuts (tree nut/peanut allergy). Whenyou order regular mustard on your sub they give you the Grey Poupon Dijon mustard which is horrible for people with allergiesbecause that's a sandwich wasted because they will not refund you or remake your sandwich without mustard. Plus stay away fromthe bagged chips because they are made with peanut oil (tree nut/peanut allergy). Their lettuce for some reason is sometimesbrownish or has brown spots. Their pickles are good. Their fountain drinks are good & have good options like Coke, Diet Coke,Sprite, Dr. Pepper, Lemonade, Raspberry Tea, Cherry Coke, & Root Beer. Sizes are large or regular. They also offer bottledwater. I used to enjoy their chocolate chip cookies, but the cookies have been very dry lately. They do offer oatmeal cookiestoo, but I haven't tried them yet. Plus I ordered delivery & their delivery is not freaky fast like adv Read more
If you r hungry Why wait for a pizza that takes at least 45 minutes.. jimmy John's will be at your door 10 minutes... very... good.... Read more
Placed an order for delivery, received notification through the app that the order was received promptly. Waited 45 minutes,... received no further update, called the store and was told my order was out for delivery and on its way. Waited another 15minutes, called back for an update and to see if I could pick it up instead. Was told the order hadn't even been made yet andthey didn't know when it would be done. Ended up canceling the order. Read more
A few deliveries to my home have taken 1 hour+ (I am a 10 min drive from the store). My last order was requested to be left by... the door and they left it on the front step during a storm so it was soaked from the rain. Local franchise owner does not replyto any feedback you send. Many others have posted delivery issues similar to mine. Order delivery with caution... Read more
Order wasn?t even ready when we went to pick up. Got home, order was completely wrong, tried calling and they put me on hold... right away for over five minutes. Ridiculous and the worst customer service I?ve witnessed at a Jimmy Johns. Read more
Absolute worst service I?ve ever received. Extremely rude and unprofessional behavior from the manager. Part of my order was... forgotten, and when I called to inform them, I was told it would be delivered right away. Thirty minutes passed and no delivery,so I called again. Was told they were short handed and that she (the manager) was the only one there so I had to wait, but againwas told my missing order would arrive right away as the driver was on his way. Another thirty minutes passed and, lo andbehold, still nothing! Called to check status yet again and was given the same routine, ?it will be there soon, we apologize.?Told them cancel it, want a refund as this is ridiculous. Should not take over an hour to correct a missing sandwich mistakesince it was already made and sitting in the store. Was simply told, by a different person this time, ?my manager is going tovoid the order,? then click, they hung up. Overall this place is managed by unprofessional, rude, incompetent individuals.Avoid as it?s not worth your time or money. Read more
I order the Italian Nightclub every single time and they have never messed up my order :) A+ Had a problem with delivery once... but customer service was top notch. Love the food and the quick delivery. "Freaky Fast" Read more
Horrible customer service my order was a large got a regular size sandwich also the outer wrapping soaked with sauce no better... on the inside just to find absolutely no meat on the sandwich just for the manager to tell me over the phone "that he knowstheres meat on there he made it"conveniently enough he was just walking inside from a smoke break as my wife was leaving withfood, so a out right lie he told! Then told me I would have to bring it all the way back to the store for refund he then told mewile there I ate to much of the sandwich hes not refunding me, told him corporate will hear about it he shruged and said he dontcare. Absolutely done shopping there , Alexander was the manager name Read more