Reviews for Pizza Hut in Jacksonville Beach, FL
Poor preparation, poor delivery, poor staffing, poor GM on site fielding calls. Untrained staff that don't seem to give a #$%^... about customer service INCLUDING the General Manager on site. Read more
Save yourself the time and DONT go here!!! They literally IGNORE you when you walk in and will stand in the back on their phone... while you stand at the counter waiting for help, even after saying hello numerous times. The last time I was here no one greetedme, their credit card machine was down, and they were completely rude. This place should be shut down. Not to mention its messyand looks extremely unsanitary. I will never waste my time with this location ever again!!!! Read more
It was dead at like 11 on a Sunday night and the worker couldn't even be bothered to include any of our sauces. I ordered... chicken alfredo pasta. What I got was a disgusting-looking over done mess that definitely wasn't alfredo (it only had redsauce). Read more
This Pizza Hut is the bees knees, so much better than dominos or papa John?s. Carson is the best delivery guy around, Nathan?s... customer service in store was on point. Great location, crisp and clean and cool! Read more
Worst experience picking up an order. I walked up to the store to pick up and was told that my order was picked up by... someone!!!. Can you believe it? It is basic and they got that wrong. So asked me to wait before they redo it again. I waited andthey gave a wrong item. We ordered a pan pizza and they gave a normal one. Realized after reaching home. I gave up. Staff wasextremely uninterested and did not bother about the whole thing. Did not even bother to apologize. Read more
The pizza was hot and fresh and I didn't had to wait too long but I got both pizzas thin and I asked for hand tossed..
Waited an hour and a half on a Wednesday for an order placed at 9:30pm. I live 4 minutes from this location and the order never... came. I called at 10:30 and was told my order was on the way. When I called for my refund I was given no explanation. Don'torder from here if you want reliable service. Read more
Ordered pizza 2 hours ago..still no pizza. Called and they said they didnt have the sierra mist I ordered so they just never... came. You guys are terrible Read more