Reviews for Chicken Express in Jacksonville, TX
Was impressed that the food was fresh at 2pm. Food was good. Weirdly tasted like Long John Silver's meets chicken. Breading... texture was perfect. Read more
Coke tasted like water, waiter ask 3 times if I wanted Cole slaw I told her no 3 times and that I wanted French fries, when I... got the receipt guess what was on it your right Cole slaw. The worst chicked express I've ever been to, I love the one in southtyler. Read more
I have tried on many different occasions to call and put in an order to pick up, but no one ever answers the phone. You always... have to go in and order, or go through the drive through. Also 95% of the time the order is wrong. The food is great, and thatis the only reason I keep going back. The staff is also friendly as well, but I don?t understand why a business cannot answertheir phone. Read more
If I could give zero stars I would. Ordered a family chicken strip meal 46 plus dollars, had to pull up and wait which is not... unusual. Get the food home and there is no gravy and the mashed potatoes are liquid. Try to call and no one answers the phone.Had to drive back down there to get our money back. Unreal they would let food leave their store like that. I mean you don'teven have to have any training if you've EVER eaten mashed potatoes before you would know theyre not supposed to be liquid. Iwould be embarrassed if I worked there. Will not go back. Read more
The chicken was ok. The biscuits were as hard as a hockey puck. GROSS. The service was nothing to brag about. Had to wait a very... long time for my order. A guy pulled up next to me drinking a beer. He went inside and sat at a table with a female worker andthey were just kissing and kissing. He finally left with a box a chicken. The floor had a huge wet spot that nobody seemed tonotice. Very unprofessional. Won't be going back there again. Read more
Asked for a biscuit instead of a roll 3 times and still got a roll. Asked for a regular #1 combo, but got a regular and spicy... mix instead... And finally, the gravy is basically pure water, and only half full... Also, customer service is non existent.They did get my drink right at least. Read more
Went to the Jacksonville TX Location. what a unpleasant experience. Sunday Lunch time the door locked but hours of operation... stated open. Knocked on window they motioned to use Drive through. We decided that was ok we could sit outside and eat. Afterrepeating the order numerous times two three piece dark and two sweet teas, was hard enough. The girl at the window was rude. Was nonresponsive to two questions and I had to yell when she closed the window, and her response was I heard you. I was like sowhy would you not acknowledge me? I told my buddy I was going to write a review when we I get home. I don't want to do thisbut after seeing all the other reviews it looks like this has been going on for quite some time. So, there is that. Will try toavoid going back is all. Read more
The service was fast and the food good, I ordered to go, but when get home my orders went short your people need to put... more attention , I live in Frankston so see you next time. Read more