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Reviews for Subway in Jacksonville, IL

Julia Johnson 2 years ago
4

I thought I would just go through drive thru and order a sandwich. They have a new machine that you have to poke in your order.... Ok that?s fine but if you can?t get the machine to work how are you suppose to order. I tried many times to get it to advancebut NOPE. Un-allowed! Drove away. I guess if I want to order a sandwich, don?t use the drive-thru. This is the Best you have??How about using a human. Read more

Dustin Waid 2 years ago
5

Very nice staff in delicious food one of the best subways I've been to in a while

Elise Moore 2 years ago
5

Big space lots of seating. Made a good sandwich. Fast. Clean restroom although unisex. They need to pave the driveway.

Jobe Family 2 years ago
5

As always, this particular subway is a culinary treat. Only location I really go to so I can't speak for the others, but the... wonderful folks at this Subway are always on my top 10 favorite fast food restaurants Read more

Eren Williams 2 years ago
2

Poor employees are overwhelmed!!!. The place is understaffed and getting a little...gross... The wait at drive through can be... 10 to 20 mins just to place an order.. being the only 1 or 2 cars in the drive through. Again. I do NOT blame the employees!!! Read more

Sharon Ruyle 2 years ago
1

To start with we had to repeat our order several times, we ordered a foot long cold cut trio, white bread, pepper jack cheese... with lettuse, banana pepers, tomatoes, pickles, black olives with, salt and pepper and parmesean vinegaret dressing. With onebag of bar be que chips, one bag of salt and vinegar chips one large coke. The sandwich only had lettuse, 2 pieces of greenpeppers and one pickle the other half had 2 pickles, 3 pieces of green pepper and a handful of jalapeños. No salt, pepper ordressing. 1 salad with Buffalo chicken and ranch dressing, which they ask if we wanted lettuce in it??? It only had 3 pieces ofchicken on it which was not Buffalo it was plain, not even any Buffalo sauce! Then proceeded to tell us we don't have tomatoes,we are out of bar b que chips we are out of coke what else do you want. We paid for it, then they had customers come in thefront door and they stopped our order and waited on them and fixed their sandwiches before ours after waiting all that time. Hedid offer us a cookie for each of us. The service was terrible. But the 2 working were very nice and polite. Read more

Donivyn Hawk 2 years ago
1

Charge almost 11 dollars for a foot long blt and drink. Spoke very clearly and specifically on what I wanted for my order in the... drive thru because they messed up my order the last two times. They still messed up my order for a third time in a row. Easilythe worst Subway I?ve ever been to Read more

A S 3 years ago
1

Employee was super rude. Was on her phone. When she came over to make my sandwich she started slamming things around. Told her... my sandwich. She started making incorrectly. She continued to slam things and make my sandwich wrong. Just said Denver mind andwalked out. This location has always been relatively dirty. They should shut this location down. Read more