Reviews for Tropical Smoothie Cafe in Jacksonville, FL
Live the smoothies and the food, but the wait times in the drive-thru is ridiculously slow. You have to wait from 30 minutes to... a hour to order, then another 10-15 minutes once you get to the window to get your purchase. The company needs to find a quickerway to service its drive-thru. Other than that, I wouldn?t change anything else. Customer service was excellent. The long waitis why I give 3 stars instead of 5. Read more
I'm giving them 2 stars to be nice. Long wait bad smoothie. I ordered the peanut Paradise I could not taste peanuts only whey... and milk. You can make this on your own nothing special. I even asked for extra still the same taste. If you go to the one onAtlantic Blvd the taste is night and day. If you have never been to this cafe before,then you will think they are good,becauseyour a blank slate.They need a healthy choices on the north ,but the taste should be like the other store .I believe the owneris skimming out on ingredients and make up for it with water or milk. They won't last long if this keeps up ..They need to takea field trip to Atlantic to see how wrong they are doing people! Read more
The worst one i ever been to waited 50 min to get 2 smoothie and ended up having to cancel the whole order. Manager ignores you... none of the workers had training. Everyone was just confused up there and they also got people order wrong. Definitely would notrecommend. The worst customer service i ever had a tropical smoothie Read more
Tried this place for the first time (take out) and we're not impressed. Young girls working they were nice...maybe still... learning the system. Firstly, I had my 2 young boys in the car 3 and 6mos. We were in the drive through for almost an hour! Anhour smh. My son peed in a bottle as we were stuck.. I got us all smoothies and my son a chicken quesadilla (he likedit). Sunrise Sunset had no taste at all but watered down orange juice. The kids awesome banana was okay and the Chia Banana wasokay. $23 and change. Live and learn. Last time. :) Read more
Excellent customer service. Drive thru had a long line but didn?t take too long to get through. Food and smoothies were... excellent. Happy to have a healthy option close by. Read more
Customer service personnel was very polite and professional. She handled people in long line inside and outside with poise. I... watched for months in anticipation of them opening up. They are finally here and I am so ecstatic! Read more
Nick and the crew are a great addition to the Dunn Ave dining options. Inspite of an extremely busy and hectic grand opening... EVERYONE kept a smile and great, positive, customer service orientated attitudes. ???????? I'm very excited to see the TSC crewonce a week???? Read more
I'm not happy with the wait time at this location. The biggest thing I wanted to report is the fact that the lady in the window... ask me for a tip every time I get to the window. I feel like a tip is earned not given it makes me feel uncomfortable as acustomer. I'm almost certain that this lady has asked others. This location is too me for it to be operating like this. I'm notcoming back to this location. Read more