Reviews for Tropical Smoothie Cafe in Jacksonville, FL

The smoothie went down well, and the service went above and beyond, to understand our language communication skills that needed... adjustment. Read more

Ive tried a bunch of different smoothies and only one was gross (but it's my fault because I figured it would be). Here's the... top flavors I've tried so far from best to worst. 1) Mango Magic ????? 2) Island Green ????????? 3) Pomegranate Plunge ???????? 4) Advocalado ???????? 5) Detox Island Green ???????? Yeah I should have known better since I wasn't much of a fan ofginger. I've been grabbing smoothies for the last couple of weeks and they have always been really good. If you have a sweettooth and like mangoes you'll love mango magic and if you're interested in a bit more greens, island Green is a good substitute.Pomegranate Plunge is perfect when I want something with sweet berries with a hint of tartness. All of the ones I've tried aregood, except detox. As a sweet tooth, I didn't fare well but I do know others who do like the flavor and it IS the healthiest onthe menu. I go around one in the afternoon and never seem to get caught in a line. The workers are always friendly, and the onetime I almost had a bad experience with them forgetting I was there they apologized and seemed sincerely upset. I realized theychanged shifts so it didn't bother me. The drinks are always good, though I've never ordered the food from this location. Whichmight be why I get my order so fast. ? I've felt more alert and relatively active since I've been drinking these and while ithits my budget I still like to go by a couple times a week. Read more

Amazing service! The man making smoothies and the woman who took my order were both very kind. The entire staff is efficient and... multiple people made sure I was being serviced when I approached the counter. It seems like everyone wants to be here and lovestheir job (as a former restaurant manger I know good employees are hard to come by!) Visited 9/7 during lunch. Read more

Smoothies are good, IMO not as good as smoothie king. This time I got a chicken wrap. The wrap and cheese were warm and the... chicken was cold. Not ideal. Read more

Been eating here twice a week for more than a year. Placed an order one evening accidentally at this location when I meant to... place it at another (easy mistake since I eat here so often). Totally my fault, I get it. However, when I called the restaurantimmediately after I placed the order and realized my mistake, I was informed that the GM doesn?t allow refunds for orders placedat the wrong location because ?it asks you in the app three times to verify your location?. I use the app all the time and thisis an overstatement. It is a barely noticeable box at the bottom of the screen. Besides that, I called immediately after Iplaced the order and alerted them. They were nowhere close to starting the order. So I?m the end, I?m out $22 and they are out acustomer. Read more

Delicious, food was so good!! Manager was so nice, she brought out a cup of water for my pup and ?Kaylee? the Gal at the... register gave my pup a peanut butter cup. For my service animal to be treated so kindly I could not ask for more!! It means somuch! Read more

This location is very inconsistent with the quality of their smoothies. I order the same thing and at most locations is a very... creamy smoothie because there is yogurt in it. Here it is ice-y and watery with very little flavor. Today when I got my smoothieI heard one employee ask ?did you even put any fruit in that? to the employee making my drink. I will not go to this locationanymore. It?s a waste of my money for such low quality food. Read more

The worst tropical smoothie in Jacksonville. Always some kind of issue. And I frequent tropical smoothie weekly. And no, I do... not want to go online and fill out your survey. My 8 dollar bowl of lettuce. When I asked where all the topping were theystirred up the cheese and handed it back to me like this.. Read more