Reviews for Tropical Smoothie Cafe in Jacksonville, FL

We got 2 kids cheese quesadillas that were as thin as a sheet of paper

Consistently the best smoothies at this Tropical Smoothie location. I go to several all over town and Hodges is by far the... best. (San Marco hands down the most inefficient, Ponte Vedra doesn't blend well and hunks of ice last two visits) Read more

Ordered online and arrived 2 minutes past done by time. Waited for additional 13 minutes watching as they piled smoothies into... their cooler without asking my name. This location needs a pick up spot for the customer or to be much more attentive. Read more

Just picked up my online order and the peanut paradise was supposed to be minus banana,add blueberries,and no turbinado.... Unfortunately this was not the case and my wife can't drink it. My smoothie and wrap were correct and very good. Tried callingthe store but Noone would answer the phone even though they are open until 9pm and it's just 8:30. Very frustrating!! Read more

We've ordered from here 3 times in the past month. They got our food completely wrong EVERY. SINGLE. TIME. The first time we... figured honest mistake, gave them the benefit of the doubt. The second time we started questioning their competence, and aftertoday, we'll never order from here again. These aren't just issues with a missing ingredient or something, they are making thecompletely wrong items. Our order says Shrimp Flatbread? They make it chicken. Order a wrap? They send you a quesadilla. Idon't like to leave bad reviews unless they are warranted, but this is the most inept team I've ever encountered. Read more

I ordered a Jerk Bowl but received a Lettuce Box. There were trace amounts of rice and chicken hidden within but pretty poor... presentation. It felt like I was eating a salad which is exactly what i was trying NOT to order. Read more

Never eat here ever. I was rushed. My turkey and cheese wrap was cold and when i sent the first one back the black lady in the... front had an attitude. Was very disappointed and dissatisfied. I hated my experience. Good thing ny smoothie came out good Read more

People are very sweet and seem like they want to help. However, I think drink training and food safety needs to be addressed.... Both my and my friend's smoothies were basically ice and tasted like nothing. I asked to have my remade and reminded the staffmember of what I ordered and she made it incorrectly and added kale to which I did not order. One of our smoothies was given tothe wrong person which caused us to wait longer as well. Upon arriving home ready to eat, a few bites in my friend opened up herwrap which was filled with brown soggy lettuce. Again very friendly staff but as someone who comes from the food industry, Ibelieve periodic training to touch up skills and remind team of food safety and regulations needs to be visited. Read more