Reviews for Starbucks in Jacksonville, FL
Hate this location. Always messing up my orders. Never bother to attempt to pronounce my name correctly (can?t expect everyone... to be intelligent thought I learned this the hard way). Very slow. Unprofessional attitudes. Yuck rather go anywhere else ????love Starbucks hate this store. Read more
Super clean and friendly Starbucks. Our drinks were made super fast and all the coffee and pastries tasted fresh. The employees... were very kind and the store was so neat and organized. One of the best Starbucks! Read more
There was a dead fly in my drink. They refused to give me money back in cash. I did not want my money back on my app, I wanted... cash because I WILL NOT ever drink starbucks again. There are ways around "refund policy" especially in this situation and thisis absolutely disgusting. I will be reporting to the health department. Read more
A little dirty inside but they all quick and nice.
The folks working at this Starbucks were so friendly and fast. I felt the man who took my order was an old family friend I... haven?t seen in a while. He was genuine and authentic and seemed like he really cared about how my day was going. It?s a littlething really, but authenticity goes a long way for me. Thank you. Read more
I've been coming to this particular Starbucks for 8 years now off and on I moved up to the north side for about 2 years so I... used the one up there they spoiled me. The Starbucks has been great here for 8 years. Most times the people are very nice andaccommodating ?? I came in this morning and I had a large bill to change only because I wanted to leave a nice tip I don't carrycash but I get cash to come specifically to Starbucks and give tips.. The CS person proceeds to tell me that she might not havethat change!? Only 15 minutes after rush hour??? and you don't have change??? there was another girl standing beside her withher whole cash box out I said make change with her! she going to tell me it don't work like that she think I'm Molly mop head orsomething I am not! good customer service you never supposed to say no! scratch the bill with your money identifier to make sureit's not counterfeit and go do your job! I don't usually punch down on minimum wage workers even though she may make more but Ijust couldn't understand the audacity of her to tell me no she's in the business of saying yes so she should never say what shecan't do! I opened my small black owned business in 2015 I never tell my clients or customers know I always tell them what I cando and we go from there??she could have just took my money and went to the manager and let them change it but she was determinedto tell me no! now I might have to decide whether I'm going to come back to the store after 8 years maybe the north side peopleappreciate me and my tips better and I know you don't care cuz you get money all day! it's okay it makes me feel good to givetips to people who appreciate it and give good service! That was only my second bad experience here, I keep giving people achance but I'm tired of giving them a chance with my money! Read more
?? this Starbucks best service very friendly. So much the kids (8 year old daughter and ??????? ) are now playing Starbucks at... home. Read more
Always made my drinks perfectly