Reviews for Ruby Tuesday in Jacksonville, FL
Stopped in for dinner. Despite a fairly empty dining room there was a 15 minute wait. Once seated the GM took our orders. He... was nice, personable and represented the resturant well. When the food came out it was hot, fresh and tasted really good. Thesalad bar was messy and needed to be attended to. Overall a good meal. Read more
This place has definitely changed recently. Used to get the best service and good quality food but now the service is terrible... and so is the food. A year ago I left this place a five-star review. Today has to be one star and that is probably too many.Didn't get my drink until my meal arrived at the table about 25 minutes after I ordered it. All I ordered was a burger tots andice water. They served me six tater tots and a bun that was rock hard for the burger. The server, I seen in the kitchen justtalking and hanging around. They have no idea about customer service and as I was leaving another customer was complaining aboutnot seeing their waitress in about 20 minutes. I'm just going to start eating at the house, going out to eat is not enjoyableanymore. Bad service, bad food and overpriced. The servers just don't care anymore, I will not come back to this place. Theyneed to bring Tiffany back! A great waitress! This place is terrible now. Read more
I recently went to Ruby Tuesdays for the first time ever a few days ago & had the best guest experience I could ever have. I was... by myself so I sat at the bar & the beautiful Shayna greeted me immediately with a warm smile. I noticed she had a few barguests as well as tables around the bar sat so I was already prepared to be patient. I couldnt really decide on a drink so Iasked her to make me a fan favorite. She made me the Ruby Relaxer which was really good & refreshing. Even though she was busyshe was very attentive & it was much appreciated. I’ll definitely be back & request her every time. Read more
I spent $20 on some sad, small coconut shrimp and cheap amount. The rice pilaf looked and tasted tasteless...like some hospital... quality rice. I should've stuck with red lobster. Would've cost about the same or less and be of better quality. The sauce forthe shrimp tasted like cheap shrimp cocktail sauce. Gross! Read more
It's what you'd expect for the price. Decent customer service. Not exceptional but not bad. You did your job with a smile. You... weren't doing too much for a tip. A little slow. My food was just under hot. Like they made it but forgot to bring it to me.The place was empty. Read more
Great service from Derek, he was on point! Food came out hot and delicious. My drink and steak was made perfect! We will return... ?? Read more
After my poor experience with another location we drove here. We were seated immediately and Jordan was our server. He was... kind, attentive and funny. Our appetizers came out fast, drinks stayed full. There was a slight hiccup that cause me to send myfood back while I was undecided on what I wanted to do, the manager came to our table Sharon was kind and got right on theissue. It was fixed and I was happy, family was happy. I will visit this location again. Sad I have to drive crosstown for greatservice Read more
Dee was our waitress in the bar area and she was fast and friendly. She is definitely an asset to this company. We will make... this our Tuesday night routine because of her. Her manager Justin was also friendly and made sure we had a great experience. Ifyou want great service go see Dee at the bar!!!!! Read more