Menu for Pollo Tropical - Jacksonville, FL | Sirved
-
Closed:10:30 AM - 10:00 PM
- Contact:
-
Cuisines:
Caribbean Latin American
Caribbean Latin American
-
Features:
Takeout , Delivery , Non-Contact Delivery
-
Dietary:
Vegetarian
-
Known for:
Great tea selection, Casual, Vegetarian options, Cozy, Kids menu, Good for kids, Drive-through, Wi-Fi, Quick bite, Beer, Comfort food, Healthy options, Small plates, Staff wear masks, Good for groups, Catering, Solo dining, Curbside pickup, Family-friendly, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Dessert, Dine-in, Dinner, Popular Dinner, Lunch, Staff required to disinfect surfaces between visits, Popular Lunch, Mask required,Read more
Pollo Tropical in Jacksonville, FL, is a Caribbean restaurant with average rating of 3.7 stars. Curious? Here’s what other visitors have to say about Pollo Tropical. Make sure to visit Pollo Tropical, where they will be open from 10:30 AM to 10:00 PM. Whether you’re a small party of two or celebrating with a group, call ahead and reserve your table at (904) 757-2148.
Get that dish you’ve been craving from Pollo Tropical through Uber Eats or DoorDash.
Looking for something specific? Pollo Tropical includes vegetarian dietary options.
Want to try somewhere similar? Check out what La Nopalera Mexican Restaurant and McDonald's have to offer.
Have you eaten here before and want to share with others? Leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
We were greeted with the statement 'We can't sell any chicken". So after some uncomfortable discussion about this being a... chicken restaurant, we tried to order a Cuban Sandwich. Response: We can't sell that either". Read more
Excellent food and service. 2 years ago I gave this location a poor review because of the bad service, today I stop at this... location again and I was very satisfied with the service and food. I appreciate when a business makes improvements to betterserve their customer. The restaurant was well staffed, the food was delicious and best of all, they made my visit apleasure. This is the furthest northern location on my way to Toronto Canada, from here I pickup delicious chicken for mychildren back home, a real treat for them. Read more
Not really impressed. I use to go to a Pollo Tropical in Dallas, TX area before they all closed down. So I thought I would stop... here at one in Jacksonville, FL. The chicken was dry. And they took long in the drive thru. Could have been a better experience.I can see why they didn?t last in TX. The bowls were good from what I remember. I?ll stick to that next time. Read more
Always delicious. If you don't know what to order try quarter chicken dark or white with black beans and rice, a small order of... fried plantain and a drink. They used to have a section where you could get your own salsa and seasonings they did away with it.All you need to do now is ask and they will give you some in a container. They also had self-serve drinks, not anymore. I'm notsure if it's free refills or not I didn't get seconds on my drink. I can see why they got rid of both, because of covid, andbecause people were making a mess, and taking drinks without paying for them. I moved over 10 years ago and miss this chain ofrestaurants they do not have them in North Carolina. I remember when they opened their first store in South Miami-Dade Countyprior to Hurricane Andrew. Still the same always delicious. Read more
Q & A
Activity Feed
FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 10:00 PM
Tuesday: 10:30 AM - 10:00 PM
Wednesday: 10:30 AM - 10:00 PM
Thursday: 10:30 AM - 10:00 PM
Friday: 10:30 AM - 10:00 PM
Saturday: 10:30 AM - 10:00 PM
Sunday: 10:30 AM - 10:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
I normally love this chain and have stopped almost every time I see one. If this would have been my first experience it would... have been my last. They served me dry overcooked chicken and they were out of 80% of their signature sauces, including the bestones which makes the meal. I was on the verge of asking for a refund on my first bite. Absolutely terrible. Read more