Reviews for Pizza Hut in Jacksonville, FL
Pizza left on ground. No one knocked or rang the door bell... Pizza found with ants inside..... Manager said pizza was delivered... and I would have to pay for another.... Disappointed! "NOT looking for a credit" just want it replaced.... 1 for 1. Read more
Was the worst pizza I've had in years. Was so thin the pizza almost looked comical when looking at the pizza compared to the... crust. It was normal crust size but the actual pizza was more thin than a thin crust. Absolute garbage. Every topping tasted oldtoo. Read more
I came to pick my order up today, and there wasn't anyone at the front, however, I didn't have to wait long. This man came up... and greeted me, and he gave me my order. After I left, I checked my pizza to make sure it looked ok, and it looked great! Iwasn't sure how it was going to be, since I was going to go to Dominoes, but I changed my mind. After seeing many negativereviews, I went here instead, and it was close by too. FYI, I got this special they have right now for 2 medium 1 topping pizzasfor $6.99 each...it tasted good too ???? Read more
They don?t clean there pots and pans well at all. This is literally a footprint from someone elses dirty shoe, and thats after... running it through the dish washer. This store does not care about cleanliness, just ask the store manager Greg. When goes outfor a smoke break he always carries a bag out which includes a pipe for a certain drug he loves. Coming from someone who workedhere, this store is not it. The manager is probably tossing pizzas around the store at his employees while mentally tearing themapart for not being able to do the job of 3 people because its so short staffed. Enjoy your foot pizzas. Read more
It took almost 2 hours to get my pizzas because Door Dash never showed up with my pizzas. When I called to ask where my pizzas... were, the woman that answered the phone apologized, immediately replaced my order and put me first on the delivery list.Fantastic service and great pizza. Read more
This location has 0 knowledge about displaying quality customer service. I placed an order online, only for the manager... (MIRANDA) to call & inform me of an item they do not have in stock. (stuffed crust) In addition to telling me it was a 60-90minute WAIT. She seemed to be annoyed at the fact that I questioned my refund; (as I had every right to. A.) You did not havewhat I ordered online & B.) I?m not waiting 90 minutes for a pizza pie to be delivered. Once I declined the wait & requested myrefund she HUNG up on me. Unfortunately, this Pizza Hut was my go to location. However, it seems like they need a STAT job fair& customer service symposium. Starting with their RUDE MANAGER MIRANDA! Read more
Haven?t had issues before but tonight?s order was missing my kids? pizza entirely and there was an entire slice missing from the... other. I know mistakes happen but for REAL??? All showed up cold. They offered me a partial credit and the missing pizza in anhour and a half. No thank you. Read more
Have had Pizza Hut pizza in my life since I learned to walk. For some reason the pizza out of this particular location too any... I?ve ever had! The topping to sauce to cheese ratio is always perfect?. The breadsticks are always perfectly buttered with theright amount of topping. Thanks y?all for a consistently amazing pizza-well always be back as long as we live close???? Read more