Reviews for McDonald's in Jacksonville, FL
The food is usually good and fresh, here. Yesterday, was the exception. Big Mac meal/combo, ordered. I asked for an extra slice... of American cheese on the top patty. My sandwich was very sloppy and slippery. Wasn't fresh, either. Fries, weren't salted. Theyare usually, on point. They are consistently shorthanded and extremely busy. Despite, all? They remain, friendly and courteous.Hoping, for better days for the employees. If they had sufficient staff, they would be better. Read more
Let's start with the service I ordered a #1 (big Mac meal with a sprit no ice), a cheese burger happy meal with a coke. When I... got my food I received someone else's food. I asked her for my happy meal soda & she said I didn't charge you for it. Since whendo you charge separately for a meal drink? She said in a nasty voice pull up your holding up my line. Me how? If I did the job Iwould have paid attention & this order would not be wrong. If I was wrong I would fix it & apologize. The food was barelywrapped & just thrown in the bag, the big Mac had a spot of Mac sauce & overloaded with lettuce. Burger King or Wendy's will bemy next choice Read more
They were out of all cups except small so to order a meal they have to break it up put it on the order piece by piece. So... instead of a big Mac meal you have to order a Big Mac, a medium fries and a small drink. You end up paying more for the meal andgetting less Read more
Horrible experience Employees don't check orders Taste: hash browns have old oil aftertaste. Received wrong order I feel like I... was totally disrespected. I don't want to go back This is not the first time , always getting wrong orders and taste is awful.Employees busy talking or eating. Their language is so bad u don't cuss in front of customers. Read more
Got the fillet of fish. Wasn't good at all. Its been 5 years since I had McDonald's, trying to eat healthier. But got off work... late one night and I was so hungry. Never again, I'll let the kids have it. Read more
Outer drive thru not working, backed up after 2 other car had there order taken in inside lane. I let the money taker know it... wasn't working and she informed me that it was and I was patient enough for them to get to the speaker. I then paid and wasasked to pull up. There was already 2 car pulled up and now I'm still waiting. Read more
The cashiers were rude af. Refused to give condiments. Weren't wearing hair nets and their hair looked like a bird nest. My... hashbrowns were burnt and so was the bread for my breakfast sandwiches. The parking lot had trash thrown around and there was adude parked here throwing stuff around. Also they made the iced Carmel macciato smaller again and it isn't even worth buyinganymore its pathetic. Also not a single person was wearing a mask and I couldn't see anyone wearing gloves either. It's apandemic dude stop being idiots. Read more
Women's bathroom was out of soap and toilet paper in all stalls and pee all over the toilets. Lady at counter sells me a milk... shake then gave me a frappe because "the shake machine was down." Then the manager tells me I have to leave. It was 8pm and ifjust say to eat. Why? Because "the lobby is closed", she said. Hours on the door say 10pm. It's a busy 24hr McDonald's. Noreason to choose security laziness. Yesterday the drive through was blocked off (both lanes) when it was supposed to be opentoo. That was 3:30am. The entire staff are teenagers from what I can tell. I sat in the parking lot after they said to leaveand I saw no reason for them to close early. Not short handed at all and dozens of angry customers tried to go in and avoid thelong one lane drive through and couldn't. I count 8 employees inside, maybe more I can't see. These kids just doing it their ownway to make less work for themselves. After reading the recent reviews, I guess McDonald's is just ok with this. They aren'tdoing anything about it. Read more