Reviews for McDonald's in Jacksonville, FL
Seems a lot better since they remodeled the store at least the ice cream machine is not broke every night LOL
A hot mess. While waiting 15 minutes for my burger and fries, I watched 4 or 5 cars reverse out of the drive thru due to... excessive wait times. Also, had two customers come in demanding a refund for cold food. My own order wasn't correct and wasalso cold. Read more
I visited inside the lobby. When i placed my order on the Kiosk, I ordered a tea in which I thought was large. The sweet lady at... the front asked me what size, and another lady came from the back claiming I ordered a small. After realizing I messed up myorder, I asked to order ANOTHER large, or upgrade. The nasty lady from the back was very disrespectful, she thought I was tryingto cheat the system or something . She obviously didn?t want to take my money, didn?t want to be nice. Thanks to the lady at theregister that was nice about the whole situation. To the other lady? Read more
The guy with the gold bracelets is always so friendly, professional, and on top of giving great customer service. Thank you for... being the only McDonald's in Jax that's not ghetto. I went 4 years having bad experiences until I found this location to go toinstead Read more
I visited this McDonald?s 2 days in a row. The first day I ordered a 1/4 lb bacon cheese burger and fries. The bacon cheese... burger had no bacon on it and the fries were so salty they were uneditable. The second day I ordered a 1/4lb deluxe cheeseburger add bacon and fries. Again no bacon. The fries were good but two days in a row I ordered bacon and didn?t get what Iordered. I rarely order fast food so I?m not sure if this is a recurring problem but I don?t think I will come back to thislocation. Read more
Mr.Carlos is AMAZING! He went over the top to help me with my toddler today! I was blown away at his kindness, not only did he... walk our food to our table he made sure my drink wes filled so I wouldn?t have to get up! Truly an amazing magical McDonald?sexperience ! Read more
I've been coming to this location for years. The restaurant is always clean the staff is always friendly and prompt and accurate... with my order. It's just had a complete renovation and it's looking great here. Read more
Clean, excellent customer service, one of the most excellent and delicious Macdonald's hamburgers in Jacksonville, fresh food.