Reviews for Kazu Sushi and Sushi Burito in St Johns, FL

This place has gone downhill, and management is so bad, they won't even replace a poor meal or give any refund! I'm surprised... there aren't more negative reviews. Many problems from the food to the high prices, and even management, which is now verypoor. When inflation got bad, they started raising prices substantially, without really telling the customers. As a regularrewards customer , I asked the woman (who is apparently the manager), about this, and she was quite rude , telling me it hadn'tgone up "much". After that , we stopped going for awhile. Then came back, only to find the manager and food quality was evenworse, and higher priced. While I would say they use OK/average ingredients, they seem to be trying to short customers on thefood amounts. The poke bowls seem to be the worst examples of this. It got so bad when I had ordered a takeout, that I asked fora refund/replacement - and the manager refused! I should have taken pictures, but it was really bad. I ordered the veggies to bein separate container, and both containers we less than half full for a single bowl that cost over $20! With the separatecontainer, I could sadly see how I'd been getting rooked so many times by this place. :( Not only was the portion small, butingredients I ordered were missing!!! When I told the manager , her response was basically to call me a liar and refused to makeit right. SMH This is the first time in my life that I can remember not only getting bad product/service, but having themanagement refuse to make it right, and is the reason why I wrote this review . I also told the manager I would do this as sherefused to help a loyal customer, despite doling out much bad service and product at high prices. Honest and correct opinionfrom a long time former customer, avoid this place completely. High prices, average to below average ingredients, purposefulshorting of portions, and last but certainly not least , a manager who will basically tell you to take a hike if Read more

I have only tried the create our own poke bowls. Color me impressed. I was a bit skeptical at first but ingredients, including... fish, are fresh and sauces are tasteful without overpowering. You're in and out in 5 mins. Read more

Love their poke bowls. They have a variety of ingredients you can go ahead and custom make your poke bowls with. They also have... sushi burritos that you can choose toppings for. Always fresh ingredients and they are so quick even when busy. Read more

So I really like the food here but they really need to change some things. Like posting a sign that says prices have increased... but not marking which items have increased and how much more they are now.. like asking for a tip and then making you counterorder and clean your table after, like nickel and diming.. well everything. I want to eat there.. I love the salad and beingable to add so many items ?I like the taste of the food?just not sure I will be?. Read more

The Tonkatsu was undercooked, very little bit of octopus on the inside, flavor is good but too soft and not fried all the way. I... was disappointed because I've been excited to try this place. The tuna and dancing eel are mediocre, soggy chewed up tuna on theinside, didn't have much of a flavor. The only that saved this sushi meal was the seaweed on the dancing eel roll, that wasquiet good. Overall, I spent $25 to get 4 rolls. Not sure I would come back, we will see. Possibly for the poke bowl. Also, theworkers seem very young and not so experienced. That could be why the sushi was not what I expected. Better luck next time Read more

I like the environment. Staff are very friendly. Second time I came for the poke, it is delicious. 3 proteins for a fair... price. Very good. Read more

First time here and the Poke is awesome. Very friendly staff, clean, and delicious. We'll be coming back!

This was my first time there and they did not disappoint! If you have never tried sushi fries..you MUST. The spicy Kani salad... was delicious. I will be a regular! Read more