Reviews for IHOP in Jacksonville, FL
It was ok. My sausage links were in my gravy, the biscuits were raw in the middle,the hash browns were thin and almost burnt,... the ice was melting to fast. To top it off I got bit a few times that felt like fleas, when I mentioned it I was told there is aservice dog that comes in often and that was it. Read more
After a long wait time, and nobody show up, we let ourself to seat. Our waitress Linda, who is the rudest person ever yelled us... why we didnt wait for anyone to seat. And throw everyhing to our table. Read more
Had an amazing experience, ate more food than I normally ever could for an amazing price. The waitress was so sweet and despite... being extremely busy we managed to get our food within 10 minutes of sitting down, server was attentive and so so funny. Giveher a raise!!! Only wish I got her name so I could credit her by name Read more
I visited this location while on vacation in Jacksonville and it was the best experience by far that I have ever had at a... restaurant. Linda was out waitress who was extremely patient and attentive with me and my family! I would definitely come backjust for the customer service, the food was good but the server Was THE BEST! Read more
Ridiculously long wait for food. After 45 minutes of waiting for food, I told the server we'd pay for the OJ and leave. The... manager comes out and asks what the problem is. I tell her we've now waited nearly an hour for breakfast food. She seriouslyasks if we'd like to get our food expedited ????, which I say would be nice. Food comes out 5 minutes later. Food was good,they comp 2 OJ's, but incorrectly charged us for two kid's Jr pancakes. At that point I just want to leave, so I paid the billand left. Server still got 20%+ tip, but the dining experience was horrendous. Won't be returning. Read more
We arrived to IHOP around 7:20pm on 1/26/2022. There was only one waitress in the entire building named Nycole. At first... things started out ok then been worse as it is now 3am and my girlfriend seems to have food poison. Ok so short staff doesn?talways equate to HORRIBLE SERVICE but it did tonight! We ordered our some food from the ?Happy Hour Menu? that Nycole gave usruns from like 3pm to 8pm and his food came out perfect! I thought he would waste the food but his chicken and pancakes wasonly $6 on the menu so I thought it?s cool either way but to my surprise he almost cleared his plate. His food came out 30minutes before ours. As we continued to sneak fries from my son?s plate Nycole finally gave us an update and said that there wasno more T-Bone steak and they would substitute it with another steak option on the menu. I was ok with that so we waited andwaited. Food finally comes out and I have 1 regular pancake and a pancake ball instead of 3 pancakes and burnt steak pieces. Once Nycole dropped it off she knew this would be an issue so she tried to avoid us by cleaning. DIDNT WORK! I called her overto the table and held up the pancake that looked like it was in a food fight on its way to our table and I asked Nycole likewhat went wrong! She apologized and said that they had a new cook but that they gave my girlfriend more French Toast to makefor my 1 full pancake and pancake ball but not to worry she would give us a discount because of the bs we received. Smh Iordered my steak medium rare. I received well done steak pieces that I couldn?t even eat! I definitely will be contacting themanager for a FULL REFUND since she didn?t discount anything but her service! Lol Nycole and IHOP are so lucky my son was withme! Read more
Location was slow and only had a few other customers. Wife's breakfast burrito was made incorrectly at first but was quickly... fixed. Food was decent but not anything that wowed me. Had ordered an extra fry for our youngest and was severely disappointedby the amount. Only a meh experience, not anything to write home about. Read more
It was ok. Not very busy. Waitress brought out our very small portion breakfast minus our home fries. Our meals were gone before... our deep fried potato wedges arrived. Today's restaurants sure are different. Meal tasted good. Read more