Reviews for Firehouse Subs 5 Points in Jacksonville, FL
I'm tired of not getting what I ordered. I reminded the person making my hook and ladder that I only wanted lettuce tomato and... mayo. On the way home I could smell the onion. I haven't been out to eat in a long time and I was so looking forward to yourdelish hook and ladder. It will be a long time before I can afford to eat out again and it won't be at your store. Read more
This location somehow managed to take the simple and delicious plan of a firehouse subs and make it bad. The service took 20... minutes to complete my one sub with three other customers and no pick up orders. Then the sub was put together so sloppily Icouldn't even hold it. The cherry on top was the pickle that looked like a dog ate it before me. Read more
Ordered a BOWL of chili, came home to find the container not even halfway full. I paid over $6 for a few spoons of chili. That?s... just really lazy. Read more
Went about 5pm after work. Got the steak and cheese, but they ran out of carmelized onions. Had to go home and make my own.... Other than that, all was great! Read more
Very satisfied with my visit . I believe the young lady that helped me name was Aaliyah. She was very professional and had a... pretty smile. Uniform was cleaned and she even offered me more products. My sandwich was delicious. They earned a lifetimecustomer. Read more
Went during lunch time. Young ladies were handling the business. I was very impressed. Professional and greeting everyone.... Food was hot and fast Read more
Went here today. They were slow. Ordered the Turkey Bacon ranch sandwich and made it a combo. Added a chocolate chip cookie and... lemonade. My significant other made his own sandwich in there and ordered Doritos and strawberry sprite. They have the cokefreestyle machine, but I always try to get Lemonade. They were relatively clean in there. Our food was quick. And they werenice. They gave me a large cup for no extra charge since my sandwich was a medium. The also allowed my daughter to have the firechief hat, which she really loved. This is my favorite sub chain to eat at. Plus you can donate to first responders here too.And when we got my partners sandwich, there wasn't a pickle. So when I asked, they gave us three! I will definitely be comingback in the future. Read more
Not a very good representation of Fire House. I saw the negative reviews and had been told by other locals to stay away; but was... really craving a sub & they are super close to me. Will not return. Service super slow! The sandwich was way too soggy. Theyused canned mushrooms. Yuck! Menu says sautéed mushrooms. I got it to go. I was hungry. Went straight home, got comfy, poured aglass of wine, and by the 2nd bite was totally disappointed. Booo! Read more